In this section we're going to be discussing a model known as 123s of customer service. I'm Pamela Unruh with Expert Village. Now let's review what we discussed in this section...
Now we're going to discuss the types of customer service. I'm Pamela Unruh on behalf of Expert Village. When you are dealing with a customer at home sometimes, you're going to...
RESPONSES TO REQUESTS TO USE THE RESTROOM May I please use the restroom? Some customers need to use the restroom while purchasing goods, and some other customers stop by your store to only use the...
In this section we're going to be discussing a model known as 123s of customer service. I'm Pamela Unruh with Expert Village. Now let's discuss the other side of that coin open...
Hi There! This is Shep Hyken, customer service and experience expert and today's tool from my book Amaze Every Customer Every Time is Manage The First Impression. The first impression sets the...
In this section we'll be discussing another model known as the ABCs of customer service. I'm Pamela Unruh on behalf of Expert Village. The next element in the C of the ABC model of...
In this section we will be discussing another model known as the ABC's of customer service. I'm Pamela Unruh on behalf of Expert Village. Another model we are going to discuss in...
Now we're going to discuss the types of customer service. I'm Pamela Unruh on behalf of Expert Village. Now when you do leave your customer on hold, again if you can check back with...
In this section we'll be discussing another model known as the ABCs of customer service. I'm Pamela Unruh on behalf of Expert Village. Now another important factor in business...
Hi, I’m Lance Fried, CEO of Hold-Free Networks, who’s putting a pretty face on customer service. So if you think about the process today of getting customer service, pretty painful. You have to...