Customerservice
This is Nina Sunday, Managing Director of Brainpower Training. And let me give you some information about our Customer Service workshop. Firstly, as a bit of a Customer Service health check, let me...
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emails voicemail sinister voicemails two one nine two david p i got a email from joey about the christian birth control do you think that we interviewed on the last show james lansbury i keep hearing...
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Hi There! This is Shep Hyken, customer service and experience expert and today's tool from my book Amaze Every Customer Every Time is to Engage! Use open-ended questions to launch a strong...
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In this section we're going to be discussing a model known as 123s of customer service. I'm Pamela Unruh with Expert Village. The last consideration to consider in the two portion of...
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Hi There! This is Shep Hyken Customer Service and Experience Expert and on this video I'm going to discuss above and beyond customer service. Wouldn't you like all of your customers to...
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Mark: Ralph Norris, thanks for joining us. Ralph: My pleasure, Mark. Mark: Your career background includes time as CIO at Auckland Savings Bank. What impact did your technology experience have on your...
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Top tips for outstanding customer service. It's a difficult one because, obviously, it's quite specific to the industry you're in, but I've probably got 3, I would say,...
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In this section we're going to be discussing a model known as 123s of customer service. I'm Pamela Unruh with Expert Village. The next point to remember in the threes series of the...
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Hi There! This is Shep Hyken Customer Service and Experience Expert and on this video I'm going to share a customer service strategy which is to Deliver Value with Time. I don't know...
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