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to those who haven't heard of obee it is a web based restaurant booking system
which allows us to take reservations both over the phone and directly online
this is Innocent Bystander a winery, restaurant and cellar door
based in the Yarra Valley since 2006
my name is Josh Ogilvie and I have been restaurant manager
at Innocent Bystander since 2010
the main benefit of obee is that it is synchronised between many different platforms
we can take reservations down here at the cellar door on the phone upstairs and
people can reserve through facebook or online and all of those reservations
immediately come togethor in one place, viewable by everyone
one of the great features of obee is its ease of use
we are a little bit ambitious here we actually introduced it on boxing day, we did this
because we had confidence in this system, that any of our staff members could pick it up
in a matter of minutes
it's always with a sense of trepidation that you change tried and true systems
to be perfectly honest we can not image going back to a time before obee