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Today's question comes from Matt S. in
Levittown, New York.
Matt asks, a few pages on our site are incorrectly being
returned as video results.
They are regular pages.
How do we fix this?
So let me give you the general answer, which might sound a
little unsatisfactory at first, but is the
correct way to go.
And that is to go to the forum mentioned at LinkTo from
google.com/webmasters.
If you have something that's really visible like that where
you can take a picture and say, hey, this is being
treated as if it's a video result and it's a regular web
page and just click through to verify that.
That's the sort of thing that people tend to
notice pretty quickly.
And whether it's a super user who's very helpfully posting
there, or whether someone like John Mueller who often keeps
an eye on that forum, those people will
tend to escalate those.
So I don't have the exact place where I would forward
that, and you didn't mention the exact name of your site.
So there's nothing concrete that I can do
just from that question.
But that's a perfect example where there's something that's
visually really off where people can go and leave a
question in the webmaster forum.
I know of least one person who had reported that Google did
not have a title for some snippets, for example.
And it turns out that it was actually an ad block extension
that they'd installed which was doing unpredictable stuff
to their search results.
But normally if you post to the webmaster forum there,
people can help you identify what's going on, or they'll
give you a little bit more coaching like oh, this is
really interesting, and that can get escalated a little bit
more quickly.