Tip:
Highlight text to annotate it
X
The talent is, at the end of the day, what will differentiate the successful companies
from the non-successful ones. The talent has to be much more open to innovation today.
Have to be much more open to risk-taking today. And I think also open to failure. And companies
don't like to hear that, but the truth is you could try ten things. Well, if one of
them works, that’s a good thing. If nine of them don't – I always think of the story
about how when Babe Ruth, when he got up to bat, most of the time he struck out. But he’s
the most famous baseball player probably that ever existed. So I think we have to have talent
today that is tuned into human behavior, consumers’ lives, is tuned into wanting to provide services
and products and brands that fulfill those lives, and a real understanding of risk taking.
And it’s okay. It’s okay, and I think we have to allow for that as organizations.
That’s a hard thing to do.