Tip:
Highlight text to annotate it
X
there’s got to be some kind of management review process going on in there, both at
the project level and at the corporate and at the enterprise level or what ever level
enterprise you were engaged then. One of the big misses we make is – and we have learned
over time to stop making this – we go out there and start having fun. We are doing a
lot of things and we are bringing a lot of money. In our present customer they got, they
have tripled their productivity in the last three years and after spending a lot more
money on advertising and they are still bringing about 3% to the bottom line as well.
Wow! I bet the shareholders are loving that.
Yeah.
Well, it’s a unique situation...
No, no, you are right, but you have to have some review process going on. What can get
lost here is if you just go out there and have fun and forget to document the projects
or you forget to hold a quarterly review with the people who are paying you. These are the
things that are being done. These are results. This is the place where we are having difficulty
in the organizations and this is what we are doing about it. You forget to get their support
and you can lose their support in doing that kind of thing. So it’s the review process
but the same thing with the projects is we don’t start projects and four months later
and see if they are successful. We start the project and where should you be in four weeks,
where should at eight weeks, and where should you be and we make sure that review goes on.
Not everybody follows that. It can comply with that road map at 4, 8 and 12 but you
do that because you review and you make agreement what’s it going to take to get back on track.
It could be all sorts of things. It could be sicknesses of team members or it could
be sicknesses of the people that you are training, and it could be the changes in the organization
and as the implementation goes on in the middle of this thing or a split up with the company
happens in the middle of this thing or, or, or… you know. So you have to stay on top
of that thing because again number one failure mode would be to let that kind of stuff happen
and not detect it early enough because you got to bring the results. In the end of the
day you got to bring the results.