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ADVANTONEÕS ATMOSPHERE OFFERS A STATE-OF-THE-ART VIRTUAL PREDICTIVE DIALER THAT MAKES OTHER
OUTBOUND CALL CENTER TECHNOLOGIES OBSOLETE.
BY USING ATMOSPHERE YOU EFFICIENTLY REACH YOUR AUDIENCE WHILE MAXIMIZING YOUR AGENTS
TIME.
USING AN OPTIMIZED AND PROVEN ALGORITHM OUR PREDICTIVE DIALER CONNECTS THE AVAILABLE AGENTS
WITH THE ANSWERED CALLS.
ATMOSPHERE CAN BE ACCESSED ONLINE IN TWO WAYS: THE AGENT AND ADMINISTRATOR PORTALS.
LETÕS BEGIN ON THE AGENT SIDE.
AGENTS CAN LOG ON TO A SIMPLE INTERFACE WHERE A LIST OF LEADS IS READY TO GO.
ALL THE TOOLS NEEDED DURING THE CALL ARE READILY AVAILABLE. THEY INCLUDE SCRIPTS, SURVEYS,
CALL RECORDING, CONFERENCE AND TRANSFER OPTIONS.
A KEY FEATURE THAT SEPARATES ATMOSPHERE FROM OTHER VPDs IS OUR MULTI-LEADS PER HOUSEHOLD
MANAGEMENT. THIS ALLOWS YOUR AGENTS TO EASILY HANDLE EVERY LEAD IN A HOME OR BUSINESS AND
MAKE CONTACT IN A MORE EFFICIENT AND EFFECTIVE WAY.
THE AGENT PORTAL PRESENTS THE COMPLETE SET OF FEATURES YOUR BUSINESS REQUIRES, IN ONE
SIMPLE, USER-FRIENDLY LOCATION.
THE SAME IS TRUE IN THE ADMISTRATOR PORTAL. HERE, YOU ARE ABLE TO EDIT CAMPAIGN SCENARIO
SETTINGS, AND UPLOAD LISTS OF LEADS.
THE SCRIPT AND SURVEY TOOL INCLUDES BRANCHING CAPABILITIES TO PERSONNALIZE CONVERSATIONS
BASED ON LEAD INFORMATION.
A VERY IMPORTANT CAPABILITY IS THE LIVE MONITORING DASHBOARD. YOU CAN LISTEN, BARGE IN, COACH
AND CHAT WITH YOUR AGENTS AT ANY TIME.
FINALLY YOU CAN REVIEW YOUR CAMPAIGN AND AGENTS PERFORMANCE USING THE DATA REPORTING TOOLS
AVAILABLE.
ALL OF THESE INCREDIBLE FEATURES MAKE ATMOSPHERE THE BEST VPD MODULE AVAILABLE.
REACH YOUR AUDIENCE AND HAVE AN IMMEDIATE IMPACT WITH ATMOSPHERE!!!