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[pause] [Please visit gmi-inc.com today for instrument
and instrument services available from GMI, Inc.]
>> Richard Powell: Hello my name is Richard Powell I’m the president and CEO of Global
Medical Instrumentation Inc, more commonly known as GMI. And I want to thank you for
taking a few minutes to see what we are all about.
[pause] >> Peter: Hey Nick, looks like that package
from GMI has arrived!
>> Peter: Wow, that was quick.
>> Nick: What’s this? It is a letter from the President. Dear Nick and Peter.
On behalf of all of us at GMI, I want to thank you personally for your recent order. It is
very important to us that not only does this instrument represent a good value for your
laboratory, but that it also aids your and your colleagues success in future research
Packaging and shipping may not seem like an important aspect to some, but for us it
is essential. As you can see, we have packaged your instrumentation with you in mind. We
wanted to make sure that not only did your order get to you, but it got there safely.
We take the extra time to package things properly and our logistics representatives provide
proper tracking and shipping information to you in a timely manner.
In addition to our wide variety of new products, GMI has a unique offering to its customers
– GMI Certified instrumentation. GMI Certified is more than just used or refurbished equipment.
The difference really comes down to our industry leading expert engineers and technicians.
Their knowledge and attention to detail, coupled with an ISO process and quality parts and
materials, makes for instrumentation that leaves our facility documented to meet full
performance specifications. GMI Certified means a level of quality like no other.
Earlier I mentioned our ISO quality process. You have probably seen this mentioned on our
website or in the literature that we have provided. For us ISO certification was a huge
accomplishment and an ongoing commitment, but for you it means that you are purchasing
from a company with industry leading standards for quality. It means everything that leaves
our facility has been recertified with the highest quality processes. It means you have
a product that is not only dependable, but that was made to last.
Of
course, quality instrumentation does not stop there. We made sure that you are fully comfortable
with the instrumentation that you have purchased from GMI. So for those products that are a
little more intricate in their use, we provide expert training and installation; so that
you can walk away from our training center an expert. Maybe not quite to the level of
GMI engineers, but as close as possible! From your visit at GMI during your training,
you were able to experience our company first hand. Peter, you mentioned to me that our
facility went beyond your expectations. The large warehouse was impressive with thousands
of products in stock, and many ready to ship. You appreciated the significance of the production
facility and the variety of highly specialized engineers for each type of product. This is
something that we work very hard to achieve and I thank you for the compliments.
We hope that your experience with our sales and customer service department encapsulated
our mission statement; which is that we strive to earn personal relationships with every
customer while understanding your needs before we make recommendations. Only after your specific
needs and desires are established do we offer solutions.
It is also our promise to deliver unrivaled service and support before, during, & after
the sale. And of course, we will let you know that we enjoy what we do!
While you and I spoke, it was mentioned that you had underutilized instrumentation in your
lab. GMI also provides asset management services for instrumentation, including instrument
liquidation, auction services, consignment and outright purchases. In short, working
with GMI is an excellent opportunity to boost productivity in your lab, get quality instrumentation,
while saving money in the process. From all of us at GMI, thank you and we all look forward
to being in contact with you soon. Kind Regards, Richard Powell
[This video was brought to you and entirely stared employees at GMI]