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innovative organizations are moving beyond basic support tablets a smart (更多FileMaker資訊,請至http://forum.j2eemx.com)
bombs (更多FileMaker資訊,請至http://forum.j2eemx.com)
they're creating custom mobile labs to automate tasks like inventory management (更多FileMaker資訊,請至http://forum.j2eemx.com)
sales and service routes field inspections and more (更多FileMaker資訊,請至http://forum.j2eemx.com)
these business to employees apts can boost productivity reduce operational (更多FileMaker資訊,請至http://forum.j2eemx.com)
costs and enhance customer satisfaction
but building dat *** is very different from creating consumer our customer
facing *** how do they differ and more importantly what do you need to know
about managing the bt atleast cycle to gain the benefits
in this program gartner research vice president dan baker and ryan rosenberg
vice president of marketing in services for file maker a subsidiary of apple
help you determine the best platform for your custom bt aps
and
roaring
when their prize is looking at deploying applications they can deploy them to
consumers and they can employ them to uh... employees
there's a whole range of considerations for and quality
uh... that perhaps that enterprises need to take into consideration
they need to look at integration with back-end systems such as your p systems
are c_r_ and systems
mobile labs need to be able to access that information and have it be secure
uh... the user needs to be authenticated to make sure that they are indeed uh...
the employees they say they are and have access to that information
uh... additionally you need to look at how you deploy the applications so you
need to take into consideration uh... m_i_a_ deploying through enterprise
application store
and my deploying using tools from the development vendors that let me to
collapse tonight
uh... users and uh... all of these things are four factors that come into
play
for enterprise aps that are not there for consumers
k
road
and
roaring
enterprises are deploying mobile applications to their employees for a
lot of reasons one the benefits of
mobility of their employees carry devices with them all the time they have
those devices really available they can access up-to-date information frequently
on a real-time basis
this insurers the accuracy of what they're doing it makes them more
productive it lessens the cycle time that they have between the task the
initiation of the task and completion of the task insures that the information is
more accurate so in general it makes the business more productive and and more
effective now but it also offers benefits for the employees and that they
have some flexibility on their schedule
and such uh... lets them do number of things
uh... from a task the cific perspective that they couldn't do otherwise so
he can enhance the relationship with the customer because they're able to put
information from the customer before on a real-time basis let the customer
interact with information just as they do uh... and in increases their
productivity as a result
it lets you do some things that you couldn't do otherwise in terms of
specific tasks
uh... by eliminating potentially paper process these or processes that need to
be done
in the office and allowing them to be extended into the field in many
instances
and
retirement
and
roman prizes looking at developing mobile applications i have a range of
alternatives on alexander elephant applications
they can use html five javascript cssc develop your whereabouts
however the limitation on the web that is that it doesn't have access to native
device functions
so that
gives uh... enterprises a frequently and need to move to look at
native development so that they can get access to those on device capabilities
such as cameras are notification systems or geo location information
uh... may add that uh... is is an advantage too
many applications because it allows you to do things
that you couldn't do otherwise
uh... so such as uh... if someone is filling out a form for a sales call for
example
uh... and so now you know where they are based on their deal a case information
you can pre populate that form because you probably know
which business they're calling armed
roy
and
roaring
design in a mobile application for enterprises is very important
uh... it design the the need for good design is obvious in consumer facing
apts because they have the ability to use it or not use it
extends into employees facing apts as well because you want the employee tha
inherently understand how to use the application
you want the employees to to make sure that they're using it in the manner that
that is days enterprise wanted to be used in
need to make sure that they are entering data in an accurate fashion if you're
gonna be capturing that data
so design is extremely important
and uh... it needs to be a natural experience for the usual they need to
understand inherently how to use the applications
and the steps involved and uh... a doing the tests that they're doing with that
application
so design is critically important user experience makes a huge difference
in terms of how effectively in ap is used to have frequently in aptos used
and to get the true benefits of that one set of application
so around that it deploys the enterprise needs to take into consideration the use
cases and the the employees that are going be using this
additionally uh... when designing mobile apts mobile doesn't just mean a
smartphone apple or it doesn't just mean
uh... a browser out on a notebook it means
all of those things and uh... tablets included and we expect to see form
factors continue to proliferate in the mobile space
so those factors need to come into consideration as well
the user does not expect the same experience on a smartphone that they
have
on a tablet that they have on a browser and
roy
and
roaring
with enterprise is looking at developing and deploying mobile aps
there's a number of factors they need to take into consideration
uh... because the nature of mobile apts the development cycle tends to be allot
shorter
uh... the iterations that are going to happen with this application happen more
frequently
uh... it it's much more kintu
uh... webapp development although potentially even faster
on that so there's a a number of things that that need to be
considered you need to consider how you going to manage the devices on
uh... or manage the applications on the mobile devices
you need to consider a consider what life cycle
uh... have of management activities are gonna take place on these devices
you need to be able to
uh... push updated uh... information to the user but the user has to take
advantage
of those notifications an update the ap themselves due to the nature of mobile
devices
where applications are sandbox from each other so
management activities are very different for mobile devices than they are for
historical pc devices where you can force a change can do that with mobile
devices you have to rely on the employees
uh... to update uh... applications to do patches to applications
uh... so there's a lot of management activities
uh... around the application itself that need to take place with mobile
applications
you also need to be able to reach out and uh... a race that device
uh... or lock that device if it's lost or stolen to protect
of the information
is on the device so there's a number of factors that come into play
uh... relative to mobile devices and mobile applications
uh... for the employees that are not there for traditional application
development
now let's hear what ryan rosenberg file makers vice president of marketing
services last tuesday
bomb-maker somalians and set it up for
we have a complete platform for the link us tomorrow s business applications
millions of users around the world
use filemaker
at institutions and organizations that you've heard a for example bennington
org united airlines merck pharmaceutical
the smithsonian institution governments educational agencies around the world
use phone maker in fact seventy of the fortune one hundred
afoul maker customers
roaring bomb-maker does more than just help companies create doubts
we help i think departments
to also managed to secure
the ups they create
we focus on custom business apts that are deployed
play facing environments warren customer facing environments when the company
owns the device
a good example would be a sales kiosk
atomic your platform consultant wide range of business tasks for the hype at
an iphone
warehouse inventory
mobile sales automation
mobile university admissions on-site inspections and many more
roaring
and
roaring comic offers a complete platform that covers all aspects of the apt
life-cycle
we offer design
deployment integration
management and securing the application we cover all of these steps
road
and
roaring
you can start buying a senior using these
what you really want to do is to prototype
you want to create a functional visual design and put in front of your users
and that's exactly what file maker lets you do found maker is visual design
environment
so you create the design
now in creating the same you can't start from scratch we can start with some of
the many starting
uh... frameworks that we have
we call a starter solutions these starter solutions are built using apples
user interface design guidelines
and they include
screens in views for the high pat and i thought to put these together
flush out the application quickly
put it in front of your users
tested and involvement
that's the secret to creating great visual design
for mobile acts
road
and
roaring monica platform takes advantage aki ido s
uh... a_p_ eyes for example
gestures
location
and believe use the camera on the devices
but we also support many common
mobile functions that you're gonna wanna put into applications for example
beloit needed each harding while the mobile words that turning come from how
do you create charting in a mobile application typically you're gonna have
to get extra libraries
you may be using a
uh... coding and development burnett
that'll that there were environment may not support right
what about
p_f_ creation let's say you're on the road in your users need to create p_b_s_
how do you do that
that's built into the family car platform so our functions such as uh...
excel creation creating a spell spreadsheets going on the road
the analysts capture signatures uh... for example when you're dealing with
shipping and receiving although this is built in the family car platform it
really is a complete platform with everything that you need to create
custom workflow oriented
data driven business that's what i find that
road
and
roaring
there are many ways to disfigure apts but one of the most common
is one of the most innovative
what you do is you take your users and you creep connection back to a server
family picture
now what this does this can be done over the internet or through the piano on a
wireless network
now what happens is the application itself as well as the data its
provisions in real time
what does this mean
this means when the apts updated
all the connected users or updated
instantly
let's say that you have abidjan nurses and doctors using an application taxes
patient records in the running around the hospital an infection occurs
and now everyone has to practice
how would you get
of and you feel that information out all these doctors and nurses connecting on
let's say i pass
with fellow make what you do see update gap on the server ants instantly pushed
out
every connected user
what that means is they don't have to
tap on the screen it just happens
studies every single user is now running current version of the application think
about the traditional happen how you do deploy it to u_s_ device
you need to rely on the users
update
their devices
so family care can handle
instant provisioning
it also supports offline access let's say that you're going to sales camelot
have a version about that but you built they can run off i know i a pattern i
phone
you can also set up the sink model
for that's a mobile sales people where they down though they were wrote in the
beginning of the morning
dated around our final day in the media invade the upload changes to this to the
server this can be set up the scripts
so there are many different options
but unique to found that there is a civilian khrushchev updates today that
push out dept updates the application in real time
roaring
security starts with authentic it in your users
you can set up authentication info maker
given the fact file maker supports entire woul be security system which you
can define you don't have to program issue concerns we can figure and found a
cure
that you can also store the authentication information info maker
where you can connect from maker to be passed through authentication two
systems like active directory open directory to have to re-enter
all of that information
what you've got authentication you're passing data back and forth
to be to their users
uh... you'll be secure because the data is in cryptic
what as it's being transmitted
now for the ultimate and security
found maker supports a model
with the data resides only on the server
so you access the information using the remote device cd information but it is
never stored on the on the remote device
so if you devices lost are stolen uh... nothing has lost
node node is lost it's always residing on the server sets the alternate and
security had supported
uh... in found that the platform
road
and
randall creating the apt is one piece the puzzle
but you're also going to have to deliver your applications and systems
filmmaker makes is very easy
uh... the platform supports direct integration
with dot com sequel sources so you can simply configure access to things such
as
or siebel server my sequel
the family car platform also supports uh... popular iclei such as odbc j_v_c_
xa now
and you can use this to connect from ickes for a wide range existing business
systems
the key is that your data then
will incorporated your application your users will be able to see it but the
setup and configuration is very easy so you won't need to do a lot of coding in
many cases it's just simply configuration job
not a coding job to establish connections between family care
and popular business systems
road
and
roaring
then attends a great example
of a customer using
file maker
to create a and innovative and fun hi pat application but they do is they scan
and inventories comes in using the hype at
using they scan the barcode they also take a picture of the items
uh... put pipettes and hence the sales people who can then show customers what
items are and cd image very would be great if you walk into a store and you
could know what was available that's within its means delivering it's really
it's really a great customer experience it's all done tonight has using foul
maker
another good example is the austin convention center now this is a huge six
city block convention center that people driving around easel trucks they're
setting up the booths for the shows on the convention center for
what they do is they use i packed and they have a diagram how everything
supposed to be and those i catch are connected to folks in the back office on
desktops
taking in work orders the work orders passed to the folks on the show room
floor
they can make
corrections and even change the diagrams while they're on the show room floor and
pass the information back to folks on the back ups and this is all set up
using uh... the family for platform
yet another example of lee medical that here they have nurses
uh... delivering of procedures to patients for the patients moved from
facility to facility
they've taken it had and the patient records move along with them because the
patient records are being accessed remotely using begin on the central
server than ever on the i've had
that way they can only be secure or but they can be easily accessible whatever
then your cisco three great examples of how
innovative companies are using the family car platform to create great
i west solutions
retirement
and
road
bomb-maker features
native clients for windows and mac as well as the two clients right-hand
iphone
additionally you can publisher aps that you create through a browser
no matter what device your own no matter what platform your own you're going to
be evelyn able to access to data
more importantly you're going to give the leverage your ap you create across
all these different platforms business logic relationships data structures
workflow it's all fully leverage herbal no matter where you're delivering the
apt
all you need to do is to go and tweak interface
so you want a little bit different face for the client on the desktop you want a
little bit different interface for the clan are light-headed certainly
different iphone
that's easy is that they've been visual design environment
tweak interface but most of the apt is going to be fully leveraged
couple good examples of this
maybe you have phone agents and they're taking in service tickets customers are
calling women you can distribute those a service tickets out to mobile uh...
uh... service agents using what's it my phones
you won't need though to reconstruct what happened both places you leverage
almost all of the work that you've done
uh... you can also have folks out doing surveys using ie patents
then you're gonna wanna run reports on the desktop not that situation no
problemo use the uh... from a trip out from creeping up for that might have
the file maker client on windows or mac to be able to generate the reports
of very easy environment to develop in and very easy
to deploy across small talk platforms and multiple devices (更多FileMaker資訊,請至http://forum.j2eemx.com)
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