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This is Mt. Gox call center.
Hi. How are you? Good morning!
How are you? Good morning!
First of all, is it alright if I record this phone call?
Excuse me?
Is it alright if I record this phone call?
Actually, it is appreciated because this is just a call center. So It's appreciated to
not record it, but its your discretion, basically.
Well, I just have a few questions.
So is it ok to refrain from recording the phone call right now?
Yeah sure.
Because we are not a representative of Mt. Gox, but just an employee at a call center.
So It's appreciated if you do not record the phone call.
Ok, yeah. No problem. Alright. I just have a few questions.
First of all, I was wondering: What is the recourse that's taking place to pay back the
people who own bitcoin that is currently stuck on the website.
Um, yeah, Actually we have already filed a case to the Tokyo District Court. So this
case is now under the civil rehabilitation under the Tokyo District court. So, we have
to follow the proceeding of that civil rehabilitation proceedings, so eventually at the time...
when the time we can allocate our assets to all creditors. At the moment, it's decided
how much we can repay to the creditors. but it takes time to reach that situation. To
reach that level. Can you understand?
Yeah, I think I understand. So essentially...
Yeah, but now. But now. Its all things are transparent to the court. So, its not, how
can I say, we, our company can not hide everything. Can not..how can I say.. can not hide the
assets, and everything is now transparent.
Ok. So, are people who have coins on the website going to be repaid in full, or as a percentage,
or what exactly is going to happen?
Well, of course. For that, we have to take the proceedings to call from fully the creditor.
And we should take a process to call from the creditor INCLUDING the person who holding
Bitcoins. So if you are, how can I say, the amount of your credit..Your credit means the
amount of your Bitcoins a call from. So then the court will allocate the owed amount of
Mt. Gox to the creditors. But the timing has not been confirmed, and the timing has not
been decided yet. And because this case is very unique and no court has an experience
of handling civil rehabilitation case of a bitcoin, So I think it will take a long time
to decide how much will be paid to creditors. But if you, how can I say, submit or record
your credit to the court, then you get a right to be paid. So please follow the court proceedings.
And court proceedings will be announced on the website of Mt. Gox.
So when you say it will take a long time...is there a timeline? How long? How long is a
long time?
Yeah, actually, if it is only civil rehabilitation case in Japan, it will not take so much time
like 2 or 3 years but usually like several months or so, but this case is very unique.
So the court has not announced a timeline yet. When we get the approval from court that
the information can be disclosed, we one by one we will upload it the information to the
website of Mt. Gox. So if you check the website....
Mt. Gox call center
I called you guys a few minutes ago and I think our phone call got disconnected.
Oh, ok. So you the member of the Mt. Gox?
Yes ma'am.
Ok, how can I help you?
First of all, I was wondering if the website is going to come back online, and when. If
it is.
I can not tell you when exactly when, but all the information will be updated very soon.
Ok, but, so but there are plans to bring it back online then?
What do you mean? The website is not...you can not connect?
I mean the exchange. Are there plans to bring the exchange back online?
Oh, the exchange online. Right now, Mt. Gox is in the process of Civil Rehabilitation,
and we can not promise anything right now.
Ok
And all the updated information will be on Mt. Gox. The website. So it would be nice
if you could keep checking the update on the website.
Ok.
Do you know the address of the website?
Oh, yeah. Yeah, sure. I have the address of the website. Thats fine.
So is that all the information you guys are prepared to discuss? Or...
Yes, right now thats the only information...all the information we can exchange is...will
be online.
Ok. So you can't tell me if Gox has been sold to another company or an individual?
Oh, um, I'm sorry. We do not have those informations right now.
Ok. Do you know if Mark Karpeles is going to continue being a part of the company?
Sorry, we don't have that information for those two.
Ok. And you don't know if they will be implementing litecoin when they relaunch?
Um no...
Ok.
Sorry!
One more question. Can you speak to what caused the depletion of their bitcoin reserves? Was
it a hack? Was it just negligence? It's alright if you don't know.
I'm sorry. We don't know at the moment in this call center.
Ok, well thank you very much.
I'm sorry! Thank you so much
You have a good day.
Thank you, you too. Bye.