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Hello, thanks for inviting me in
to talk about TaskCentre’s SAGE 200 solutions. [Presenter]
Not at all old boy…
We are struggling with the volume of orders
and are hoping you can help us tune up
our business processes. [Customer]
I’m sure we can…. Ok,
tell me how you currently integrate
all your business systems? [Presenter]
That’s Bob’s job [Customers]
Bob’s? Is that an acronym like
‘Binary Operations Business system?’ [Presenter]
No, it’s that bloke over there! And it’s taking too long! [Customer]
Ahh I see…
so which elements seem to be the problem? [Presenter]
Well…We take a lot of our orders from our
e-commerce system.
Bob transfers stock, pricing and product information from
SAGE 200 to our website,
but he just isn’t keeping up.
We get some irate calls from customers when the site shows full stock,
but actually, we’re completely sold out! [Customer]
TaskCentre can ensure that all systems reflect the correct stock level
held in SAGE 200 and send alerts to the relevant staff
when stock drops below a threshold.
It can also ensure that product and pricing data
is consistent across all your business systems. [Presenter]
ahh, jolly good! What about this?
Bob had to place a special order on the courier’s web portal,
but due to a typo I don’t think we will be seeing that package again! [Customer]
TaskCentre can gather data from SAGE 200 such as,
item weight, dimensions and location
before integrating with your courier service
to provide the most cost effective method of delivery.
It can even send labels to print ready for dispatch! [Presenter]
Hmm very Nice!
Bob spends a significant amount of time manually
keeping customers informed of dispatch details.
This requires sending vast amounts of emails and phone calls.
Can TaskCentre help with this? [Customer]
Absolutely! TaskCentre can integrate data from Sage 200
and your courier service to publish tracking information
to your customer portal on your website.
and can automatically send your customers and clients email and SMS notifications
to let them know when their package is arriving. [Presenter]
Marvelous! That should cut down the volume of manual communication. [Customer]
There’s more… When the delivery has been made
TaskCentre can update Sage 200
to show it has arrived safely at its destination. [Presenter]
Hmm that’s great, can we use TaskCentre
to keep other areas of the business informed and up-to-date? [Customer]
TaskCentre can use data from Sage 200 to automatically compile
and send reports.
It can also integrate sage 200 with crystal reports and Microsoft reporting services
to create and deliver your important documents in a wide variety of formats. [Presenter]
I say, very good..! [Customer]
It can also be used to notify you and your team via email and SMS
when customers are approaching their credit limit
when their contracts are up for renewal, when accounts are on hold…
the list goes on! [Presenter]
This Sounds marvelous, but how does it all work? [Customer]
Well… With TaskCentre’s powerful integration tools
You can create drag and drop solutions, that transfer data
between your cloud based and on premise business systems …seamlessly. [Presenter]
Quick question [Customer]
Of course.. [Presenter]
We have developed bespoke software for our business,
can we still use TaskCentre for all these great solutions? [Customer]
Absolutely, TaskCentre can fit into your business the way you need it to! [Presenter]
Tremendous… thanks to TaskCentre,
processing a high volume of orders looks like it will no longer be a problem.
But...
[Loud Guitar] PROCESSING the HIGH VOLUME from Bob’s lunchtime hobby …
Now thats a PROBLEM! [Customer]
Phew [Presenter]