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Silent night group was established in 1995 by a gentleman called Tom Clarke and its grown
ever since then and now its the largest bed manufacturing company in the United Kingdom
we operate 3 sites across the UK the main one being Barnoldswick where we are the largest
single bed manufacturing company in the United Kingdom trading under Silent Night and layezee
brands. The company at this plant employees around 700 people of which 2/3 are shift based
working a 6-2 shift and the rest are office employees working 9-5 We had a T&A system
as part of an integrated package from an IT supplier that supplier actually went bankrupt
and we needed to replace our payroll and HR systems as quick as possible we were recommended
by our payroll suppliers to Softworks and they met our requirements and that was our
main driver It was driven mainly by the IT team because we had to replace the system
because they were not supported, as quickly as we could Yes I think the two things we
would have done differently are from the outset of the product we would have definitely increased
our investment in the hardware the clocking devises we use are particularly old they were
inherited by the prior project and they are becoming increasingly unreliable the other
thing was project involvement from the outset I think that HR's involvement is essential
as is communication with all the people who are going to be using the system and that
the project would be well driven if HR could drive the project. Yes I would recommend Softworks
as a supplier they've been excellent with us great communicative and responsive to some
rather exacting and unusual development requests in the way that we have decided to implement
part of the system and use the system for certain things it may well not have been designed
for in the first place Again it would be to basically make sure that you understand your
working patterns simplify where you possibly can your working patterns before you actually
start this project and then make sure the project itself is a HR run project and are
totally involved from the outset.