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Up until now there hasn’t been much of an obligation on behalf of the system to support
the clinician. There was really this individual actor, you go to medical school, nursing school,
pharmacy school you train for a very long time and all of the burden rests upon me as
an individual. Right now healthcare is broken up into a lot of different silos. We are dealing
with global challenges of immense complexity, the cost of healthcare, patient safety issues.
We have put stuff together in a format that every side of the industry can use. We need
collaboration from customers, from hospitals, from clinicians, even from patients. And breaking
down the barriers between the different groups will go a long way towards getting people
to work together and coordinate the healthcare. I think the key is to get the best clinical
decision support to the point of decision and ultimately demonstrating the improvement
in clinical outcomes of patients that have been treated by doctors using these systems.
We really spend our time understanding people and processes and how healthcare works and
that is how we get so good at delivering the information right when a decision is going
to be made. Now that we are deploying electronic systems with decision support, we can help
clinicians share that burden with the electronic systems and I think that helps them practice
more efficiently and, I think, in a more effective manner.