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i wanna talk to you today about NHS Change Day
so NHS Change Day was started
about 18 months ago and we ran the first NHS Change Day
on the 13th March 2013
and basically it started off as a conversation
between some doctors in training and some improvement people
and we wanted to work out how we could change the world
so we came up with the idea of running NHS Change Day
a day when people who work in the NHS, who work
with the NHS, who love the NHS
could take an action that would make a difference
for the experience and outcomes of patients
and just from that really small beginning
we had a hundred and eighty nine thousand people taking action
I'm on the 13th March 2013
and you know everybody is a volunteer, everybody
did this because they want to come to make a difference they wanna be in
solidarity with other people
around making change happen across the NHS
and across health and care. So we've learnt an
awful lot from Change Day 2013
and now we're planning NHS change Day 2014
which is gonna be on the 3rd March 2014
and we're looking for a massive half-a-million
pledges. So we call upon
colleagues from across the NHS,
anybody wants to, partners in social care,
you know people who use the NHS to pledge
to take an action on NHS Change Day. It really can be
anything that that you want it to be. so
for instance in 2013
the the biggest category of people pledging was about smiling
on you might think well that's ridiculous you know everybody should
smile
but I know from my own experiences as a patient, when I go into an
clinic or I go to the GP surgery and
people don't smile at me then it kinda makes me feel bad it makes me feel
I'm not getting a personalised service, so even doing something
as small as smiling, makes a really big difference
and to I a lot of patience across that the whole country
there's so many things, different things
that you can pledge