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Make sure that your printer is turned ON.
Open the cover of the encoding module,
then the cover for the printing module.
Remove the ribbon if necessary.
Locate the 2 cleaning rollers and remove them.
Make sure that the encoding module is in position A (Mag down)
Take a new cleaning card.
Locate the 7 feed rollers
(3 in the encoding module,
and 4 in the printing module)
With one hand, press one of the buttons on the control panel and keep pressing it.
The rollers will start to roll.
In order to clean the rollers,
using your other hand, apply the cleaning card to each of the rollers.
Feel free to use several cards in order to clean the rollers completely.
After this cleaning, let's clean the cleaning rollers.
Now,
clean the print head.
Close the printer covers.
Wait two minutes for the cleaning solution to evaporate completely before using the printer.