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You know what we've done, we've recognized those things early on. That existing, that
existing services were inconsistent, they were not highly available, they were not highly
performant, support was not great on them and they didn't scale well. So we set out
to fix those four key things. The way that you do that normally is that you go and build
your own infrastructure.
We realized early on that using existing public cloud infrastructure, this wasn't going to
work. And so we went out and got our own hardware, load performance tested that hardware and
then we did a whole bunch of tuning, optimization of that hardware, specifically for Mongo.
And then we did things like, well, we really want your data to always be there, so on ObjectRocket
you get a three-node replication set. That means we have a primary, secondary and tertiary
copy of your data hot; we always have three copies of your data hot and we do backups.
So, compare us to anybody else and nobody else does those kind of things. This is the
first of all.
We have actual Mongo engineers, on staff, answering support emails and phone calls from
our customers. That's not something that you, generally speaking, get at other places. We
have fully redundant infrastructure, we make sure that the network all the way up, back-and-forth
down the stack is completely redundant for our customers. We are the only company that
provides Mongo Database as a Service that does things like allow you to use SSL encryption
connections to Mongo. We default deny connections to your Mongo databases, so nobody else can
get to it; it's not wide open to the Internet.
We are also the only company that uses all SSD based infrastructure. So, not only is
the Mongo database SSD based, it's the configuration servers, the load balancers, all the other
components that make up the infrastructure use a highly performant I/O subsystem. And
that's important specifically when you talk about scaling, scaling up and out an application.
Those are some of the things that we did really to overcome the issues of the public cloud.
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