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I'm Nikki Williams, the assistant director or purchasing at North Carolina A&T State
University
We had routing that was routed through
paper. Everything was on paper. I would take us
about 12
to fifteen days to actually process a requisition.Very, very manual process.
I like the quality. it's the quality of the service that we receive from
SciQuest.
When we call or when we have an issue you can always count on our client partner
to be there. If he doesn't know the answer he makes sure
he finds the answer for us, he gets back with us.
So I would have to say not only a quality product but also
the people that have working for you
that's able to provide service back to the customer.