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Clinicians are increasingly reliant on Information Technology to help deliver quality patient
care.
Application availability is critical, regardless of patient location, clinical setting, device,
or EHR.
So is performance. Even small delays, in processes, repeated thousands of times each day, add
up to a big loss of clinical staff efficiency and a corresponding increase in frustration.
Poorly performing applications delay the delivery of care and may cause the clinician to resort
to costly and error-prone workarounds that can lead to additional inefficiencies, lower
quality, and increased costs.
If you only measure application performance here, poor performance here, might go unreported
for some time, but it’s no less a problem.
Besides which, poor application performance perceived by the clinician may result from
normal slowdowns in systems that are individually meeting their SLAs.
Users accessing the hospital’s IT processes — increasing numbers of them off-site, many
using mobile devices — are at the end of a long and complicated application delivery
chain. Performance problems can originate anywhere along it.
Monitoring from the end-user’s perspective gives IT a clear picture of system disruptions.
Dashboards customized to tie IT and clinical processes together keep the focus on the quality
of patient care.
Compuware delivers the only Application Performance Management solution with end-to-end visibility,
to identify problems fast. Fault domain isolation, so you know where the problem originates.
And deep dive troubleshooting for speedy resolution.
Compuware customers report performance improvements like these, which is why Compuware is the
global standard for optimizing Application Performance Management.