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Hi, my name is Jason Little. I´m an agile and organizational change coach
at leanintuit.com. Welcome to an overview of Lean Change. Meet Bob. Lately, Bob hasn't been
very happy with the performance of his organization
Projects seem to take longer and longer to execute
and customers don't seem to be as satisfied as they used to be.
So this is got Bob to do a lot of thinking about Agile.
It seems that Agile makes things faster, better
and cheaper. The more he reads about Agile, the more he's confused about
whether or not he should start with Scrum,
or Kanban or if he should focus on culture.
All this thinking has given Bob a headache, so he hires a big consulting firm
to come in, and they do their presentation about how Agile makes things better,
faster and cheaper, especially if you buy
their tool. So they get started with an Agile transformation
and over time Bob's left feeling a bit confused.
He i’s not really seeing the results that he thought he was gonna get
so big consulting firm says that "the executives
aren´t supporting the initiative"; the executives say that "the managers don't know
how to execute on it",
But some people at the staff level are happy with the changes,
some aren't very happy, and some really didn't care in the first place because
they knew it was the latest fad that probably wasn't going to work.
So, it looks like Bob fell into the same trap that many organizations do
thinking that an Agile organization is about bringing Agile in, when it's really
about understanding change. So Bob's friend Jack tells him about this new book
called "Lean Change"
Lean Change is a different approach for bringing change into your organization
because it's not focused on Agile
it's focused on change. So Bob reads the book
and he's interested about how he can apply this right away
so the three aspects of Lean Change are starting with Insights
turning those insights into Options and then into Minimum Viable Changes.
So Bob gets started with insights, and he collects some information through
surveys, retrospectives, or cultural assessment tools
from the staff and from his management and executives layer. So he takes all of these
Insights
and sees that a pattern emerged where people weren't really sure why Agile was
brought into the organization.
So Bob decides to take this information
and turn that into a Minimum Viable Change. Bob thinks his best Minimum Viable
Change at this point is to come up with a Strategy
Board. So it creates Change Canvas around how to get started
with the Strategy Board. So the first thing he does
is he comes up with short, medium and long-term goals
for why he wants to bring agile into the organization and it comes up with some
Minimum Viable Changes,
like creating pilot Scrum teams, because he thinks that's going to work best
at this particular time. But remember:
some people like change and some people don't like change
So Bob’ is using the Insights he collected to make that decision.
Oh yeah, we can't forget about metrics, can we?
so he comes up with some way of figuring out how to measure progress.
Now that Bob has got a Strategy Board created
he puts this in an open area and communicates frequently
to its organization about why these changes are being brought in.
So now people are starting to feel a lot less threatened
about change and now they are more interested in trying to adopt new practices
and new ways of
working because they understand the purpose. So they start creating some of
their improvement
and Change Canvases.
Over time, people are much more happy by being involved in the changes that are being
brought into the organization
instead of feeling that it's been forced on them. But again,
we do have those pesky resistors. But that's natural.
If you don't have resistance to change then you're not actually changing
anything and resistance is much better than apathy.
So am I saying that Lean Change can make things faster,
better and cheaper? Absolutely not; that would be crazy.
Lean Change is a nonlinear cycle,
that's focused on: - How you can listen to what's happening in your organization
through Insights.
- How you can turn those into Options and then finally into Minimum Viable Changes
So as you're creating change in your organization
keep in mind that Lean Change can help you
make sense when you're feeling confused about whether or not agile is the right
thing to do
in your organization. So have a look at Lean Change
you can grab it only on LeanPub at www.leanpub.com/leanchange
My name's Jason Little and I'm an agile and organizational change coach,
at leanintuit.com. Thanks for watching.
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