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It's so frustrating when people start an online booking
and then walk away from your site without completing it.
This could be because of technical issues, comparison shopping,
or maybe they're just not sure about something.
But if you don't know what's stopping them from buying, you can't do anything about it.
Isn't that right, Mike?
Every day, Mike watches people leave his website without buying.
He knows that if they don't come back within an hour,
the chance of getting that sale is reduced by 90%...
...which gives Mike a real headache.
If only there was a way he could speak to them and try to win them back.
Well, with Optilead he can.
Optilead tracks the progress of every customer that visits Mike's website,
and monitors their journey through the sales process.
Now when they drop out, Mike gets a second chance.
Optilead lets Mike know the customer has gone away
and enables him to speak to them immediately while they are still in 'buying mode'.
By talking to them and offering help and assistance,
Mike more than doubles his chances of making the sale.
He also gets valuable feedback, helping him to improve his service and website.
If he can't get hold of them on the phone, Optilead lets him send a text or email
prompting them to get back in touch.
Well done Mike - another happy customer!