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Welcome to the modern workplace, which
thanks to today's leading business technologies
has become global,
mobile,
flexible,
networked,
virtual,
interconnected, more collaborative, more intuitive, smarter, better looking,
or,
maybe just a bit more free.
Free - that is
if you're willing to make room for a little complexity. You know
that low initial cost that balloon six months after deployment -
that kind of complexity,
or
pricey software licensing management complexity, or
adding new users requires a hardware upgrade complexity, or
the call center capability is a clumsy bolt on complexity. Then there's the
vendors working on a patch complexity, not to mention endless calls
to the helpdesk complexity. The reigning technology giants
want you to see all that as a small price to pay for the communication tools
your organization depends on everyday. To hear them tell it you should be grateful,
because their complexity is actually protecting you from the other guys
complexity.
That may be fine if you're one of them, but that's no way to work. And with
ShoreTel
it doesn't have to be.
Unlike other systems ShoreTel built a truly native IP solution from the
ground up.
Instead of just IP enabling a traditional PBX like other vendors. So with
ShoreTel you don't have to make room for complexity
because it was never there in the first place.
ShoreTel is based on a unique open architecture that distributes your
systems intelligence throughout your enterprise. So you can deploy,
manage, and scale your system with plug-and-play ease.
And whether you need to make it bigger or smaller, whether it's one location or a
dozen the platform stays the same.
Those other guys are gonna tell you that adding on so many users or additional
sites
will require a forklift upgrade.
And that means goodbye old friend and hello ballooning costs.
But with ShoreTel the platform stays the same.
To add a block of users you keep your configuration -
system management, voicemail and attendant, automated call distribution, and
conferencing or call center software over here
and fifty users on the voice switches here.
Adding more users? Just add switches. Here's another fifty. Growth spurt? Here's a hundred.
Merger? Here's five hundred. When it's time to add a site,
say you're opening an Ohio branch,
you give them their own voicemail and attendant, and automated call distribution
over here. And enough voice switches to accommodate their users here,
plug it in and its hello Cleveland.
The beauty is that no matter how many locations you have
they're all managed as one single system.
And once the systems up and running
it stays there.
ShoreTel is more reliable than server based solutions
because the system is based on highly reliable purpose-built appliances. With no
spinning media
you don't run the risk of hard drives failing.
And that's where the math really goes crazy.
Zero complexity plus less downtime equals more time for everybody to get
real business done.
Starting with your IT Team, administration
is a breeze because Shoretel Director is mission control for the entire system.
The other guys tend to have different management interfaces for each function:
voicemail,
presence, conferencing, emergency notification, automated call distribution,
but ShoreTel Director
streamlines management tasks into a simple browser-based interface.
So you get the whole enchilada - every user,
every capability of every user,
and every device on the system.
Say that Mary Ann in finance got married and has a new last name.
Or did you get fifteen summer interns arriving tomorrow?
Moves, adds, and changes are as easy
as typing in the appropriate fields.
On the user end, ShoreTel Communicator puts intuitive communication
and collaboration tools at everybody's fingertips.
Users can communicate as they like by voice, video, IM, and on the device
of their choice:
office phone, home phone, mobile gizmo, on their PCs,
in the office, on the road,
working from home,
even while in meetings.
ShoreTel offers built-in presence information so folks can see who is
available at any given moment and how to reach them. And because ShoreTel
Communicator is easy to use there's hardly any learning curve.
Almost overnight it can change the way your company operates.
Because when people and information are brought together seamlessly a whole
bunch of things that were supposed to be easy, but never quite were, because they
ended up being complicated actually become easy.
Like job sharing for one,
or making it so virtual teams can work together like a real teams,
or sourcing talent from outside your area,
or working transparently and efficiently not just from home but from any location. An
office is no longer a desk phone and a stapler but - any place. Anywhere you can
log on to Shoretel Communicator.
ShoreTel can help your company to work more efficiently and more like itself.
With pre-built integration
of the tools you already rely on
like Microsoft Outlook, and Exchange, Salesforce.com, IBM Same Time,
Microsoft Dynamics CRM,
as well as your calendar and work flow applications. Even more
with the rich set of API's, you have the freedom to develop your own apps.
So no more getting bogged down in that proprietary stuff.
Just the power to improve how you operate.
In fact. ShoreTel gives you the power to keep it simple even as your communication needs
needs become more sophisticated., like running a call center for instance.
ShoreTel's all-in-one approach
means that call center capabilities are integrated. Other vendors might just bolt
on a completely separate system but Shoretel brings together people and
information into one seamless environment.
So from the get go you have everything you need to improve customer service,
and if you can make customers happy while reducing costs
you can actually turn your call center into a revenue center.
Best of all
no matter how big or small your company, no matter how complicated your call
center,
Shoretel offers flexible solutions and licensing
to meet your needs.
And focusing on your needs frankly is why we're here. But don't take it from us.
Gartner has given ShoreTel its highest rating for unified
communications for the SMB market in North America.
And Nermertes, a leading independent research firm surveyed businesses across
the country that consistently voted Shoretel best voice-over IP solution.
This total focus on your needs extends all the way to the bottom line.
ShoreTel doesn't just offer the industry's lowest total cost of
ownership,
we guarantee it.
A good many ShoreTel customers see a return on their investment in less than
a year.
So with a ShoreTel system
you're not just free from complexity but free to know that you've made the right
decision
and that's brilliant. That's simple.
That's ShoreTel.