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Want to get the most out of your valuable voice network trunk resources?
AT&T offers an easy-to-use online tool that helps you monitor and control your trunks for optimum performance.
With the AT&T Monitor & Control Voice Performance tool,
you can monitor and control your dedicated long-distance trunks in near real time.
Use the tool to check trunk status and make trunks available.
You can also busy out trunks in real time so that callers receive a busy signal instead of a ring with no answer.
With AT&T Monitor and Control Voice Performance, you’ll stay informed so that you can quickly respond to overflows and outages.
AT&T checks every 60 seconds and notifies you of any fault or trunk outage that has exceeded 2 minutes.
And you choose how you want to be notified.
Use the Fault Management function to view real-time trunk fault or outage information.
You'll also have easy access to your trunk usage statistics, which are updated every five minutes.
AT&T Monitor & Control Voice Performance is designed to be easy to use, allowing you to focus on the task at hand.
You can select specific trunks and view real-time performance information.
This helps you make quick decisions to direct traffic for optimum trunk use.
You can get snapshots of specific time periods, and get cumulative data for calls and other measurements.
Simply point and click to make a selected trunk available or busy,
or to perform a wink test.
AT&T Monitor & Control Voice Performance gives you easy access to information you can use to make business decisions.
Generate a variety of charts and reports that can help you review real-time and historical traffic data.
For example, generate a report that shows trends in call volume,
and then analyze usage so you can assign the staff you need to achieve optimum use of your facilities.
You can store the data on your PC for use with Microsoft Windows-based applications.
And you can share data with others.
Monitoring. Control. Reporting.
Everything you need to get optimum performance from your direct-connect inbound and outbound trunks.
Why wait?
Contact your AT&T BusinessDirect representative and register for AT&T Monitor & Control Voice Performance today.