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Mercy Relief is a Singapore born and bred humanitarian charitable organization, we are
launched in 2013 in response to the tragedies that happened in Asia. We aim to promote a
civic life of compassion, care and volunteerism. Our aid program includes disaster relief response
that we have done in 23 countries and areas in Asia. We also provide platforms for the
youth and groups in Singapore to do overseas community work, whereby they can ventilate
their compassion to the humanitarian cause. One particular disaster which I feel we have
done quite a lot and significantly was during the Japan earthquake and tsunami disaster
in 2011. Mercy relief was on the ground on the fourth day after the earthquake happened.
Things were not in full operations in terms of the relief response and Mercy Relief managed
to work with the partners on the ground and we managed to reach ground zero in a relatively
short time. We were able to visit the disaster victims and provide aid to them. It was made
complicated by the incident at the Fukushima nuclear reactors.
Before using SAP, we were using standalone systems which were operated by staff at individual
work stations. The processes were not really streamlined and real time, so that posed a challenge
for us to track the financials and the updates of our processes.
With the SAP Business One, these processes are shared by more than one staff. It's
able to be updated on a real time basis and be more streamlined, enabling a more effective
and efficient reporting system. SAP approached Blue Ocean if they would like to come on board
in this social cause and that's where Blue Ocean came together and worked with SAP to
provide the technical support and implementation of this system in Mercy Relief.
I would recommend Blue Ocean Systems to other companies for the simple fact, the degree
of professionalism that they have shown during the course of the work with us. They provided
staff and people who are experts and are able to give us sound advice during the implementation
and also during the support that we require from time to time. They have never failed
us and we are very grateful that they are with us during the implementation of the system.