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In the same way a professional athlete trains for a game, get into a lifestyle of thinking
like a salesperson. I know a company in San Francisco that makes a point of hiring curious
people. A curious person is someone who examines every situation and brings the facts and fascinations
of life into focus. Then they absorb that information and find a way to use knowledge
and curious anecdotes to entertain and engage others. Seldom does this routine come naturally,
notice I said routine, and I did not say talent. I never imagined I'd be a trainer and a speaker,
none of this came naturally. I developed all these skills from watching, and learning,
from people that I admired. For sure there are very talented people who are natural born
sellers, but even the most naturally curious and talented salesperson has become successful
by living, breathing, and absorbing sales techniques in their everyday life. Here is
an exercise I'd like you to takeaway. In the coming week wipe-away any personal agendas
that you might have in terms of your interactions with others, even strangers. If you like coffee,
and you find yourself standing in line at your favorite coffee spot tell the person
in line with you how much you really like the cranberry scones or the caramel mocha,
no agenda just friendly banter. Don't be completely random or you might get a dirty or puzzled
look, but work on conveying your belief in the things that you're doing and what's genuinely
of interest to you. Don't do this to sell, work towards developing relationships rather
than considering these sales interactions. Think about what you love with no other agenda
but to share. Here is a more difficult one, you've got a person in your life who is always
complaining about something, and this happened to me very recently. I wasn't willing to absorb
all the negativity so rather than be annoyed, frustrated, and angry I sold happiness. Now
rather than gloss over someone's problems empathize and listen, but have some voice
of reason to improve the situation. Make it your mission to turn it around. People all
around us are subconsciously begging for hope, happiness, and a smile in their lives. Find
a way to be the shining star in their day. You know I recently went to a car wash and
while I was paying, the clerk made a point of telling me that I'm always happy and smiling.
I reminded her that there's no guarantee of tomorrow, and that I'm extremely grateful
for today. And out of the blue she gave me a discount, kindness is contagious. Everyday
at home and at work start being a leader in everything that you do, be friendly and live
life with integrity and honor, and you'll find that people will flock to you.