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Welcome to AT&T "How To" videos. Today, we will show you how to perform a backup
and restore using BlackBerry® Desktop Software Link and a BlackBerry® Z10
To begin, access BlackBerry® Desktop Software "Link". Please Note: BlackBerry® 10 devices
require BlackBerry Desktop Software Link. Connect the BlackBerry® 10 device to your
computer using the included USB cable. Changed from cord to cable during video edits. 5/30/2013
mb4181 BlackBerry® Desktop Software may prompt for
a password when Password Security is enabled on the BlackBerry® 10 device.
Select the connected device tab. Next, select Back up Now. (added to script
during video review) mb4181 5-20-2013 Selected data will be backed up. Please Note: Default
is to backup all data on the device. To select backup options, (tap Settings, and then under
the "General" header,) removed during video edits 5/20/2013 click Select data to include
in your backup files. Adjust settings as desired. To restore data and settings from a BlackBerry®
10 device to the computer using Link. First access BlackBerry® Desktop Software
"Link". Please Note: BlackBerry® 10 devices require BlackBerry® Desktop Software Link.
Next, connect the BlackBerry® 10 device to your computer using the included USB cable.
(changed cord to cable during video review) mb4181 05-20-2013
Here, BlackBerry® Desktop Software may prompt for a password when Password Security is enabled
on the BlackBerry® 10 device. Now, select the connected device tab
Select Restore. Then, select the desired backup file.
Select Restore. Here, select Yes. Your saved data and settings
information will be restored to the device. Please Note: When you restore data to your
BlackBerry® device, all files that are stored on your device are deleted before the backup
file is restored. If further assistance is needed feel free
to contact our online Business Support Team at www.att.com/biz. If accessing the site
for the first time you will need to enter your device model and click "Go".
Thank you for choosing AT&T. © 2013 AT&T Intellectual Property. All rights
reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks
of AT&T Intellectual Property and/or AT&T affiliated companies.