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Hi Thomas, can you start by telling us how you became involved with Future Home Care?
I found out about Future Home Care. I was working a a horse riding stables, working with children from the age of five, upwards to adults. I was teaching two children who had learning disabilities and autism and became friends, grew a bond and then one day they invited me to their birthday party which they had all their friends from their disability school. I got really involved with all the children. There was one guy there who came up to me and I had a conversation with and told me he worked for Future Home Care, as a Support Worker.
So what was your first role?
My first role was as a Support Worker. That included working with the Service Users. Getting involved with them on a one to one basis, supporting them in independent living, taking them out to other various opportunities i.e: Sealife Centres, going to Go Karting, Zoo's, historical monuments, and giving them the time really that they've been looking for, for quite a long time. Making sure they're enjoying themselves, at all times and helping them learn more skills. Like cooking, cleaning, personal hygiene. Just being really good friends with them all really. And helping them on a day to day basis. And then things moved on, and you began working on Web Roster.
Could you tell us exactly what that is please?
Two and a half years approached by the organisation, to have a look at this Web Roster administration, to do with how people log in and out of the systems, and after a week I got hooked onto it really basically and from there on, from this day forward i've just got on with it really, and now i'm one hundred percent clear on the whole system.
My role as a Web Roster Administrator involves looking across all areas of the organisation, including Kent and Southampton and other offices around the UK, making sure that all staff are logging in, which basically tells us they're on shift in a morning or an evening shift. And I just make sure that they're there doing their jobs really. Making sure they're on time, and the supports being given.
That's great! Over your time with Future Home Care, how have you grown as a practitioner within the care sector?
Being part of the organistion, I have all the mandatory training. I've gained NVQ's one, two and three, as well as Studio three training and other various training involving Service Users.
I think my ambition now is to gain my own little team of Web Roster Administration and become a Senior Administrator and I think the only way I can move forward really is to go more in detail with the actual Web Roster system and the Alert Management systems, and to learn more about Web Roster. I do greatly miss the Service Users by all means, I do miss being hands on and helping them to have the better lives that they deserve. But on the other hand, this is a new opportunity for me to move forward, and it's two kinds of different work really and I'm very happy to be where I am now, but I do, like I said before, I do miss being with the Service Users, and going out and about to give them the life that they deserve.