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I’m Manny Hernandez, I’m the President of the Diabetes Hands Foundation.
We run two social networks for people touched by diabetes,
tudiabetes.org in English and EsTuDiabetes.org in Spanish.
Some of the key takeaways were, first - be very clear about your real need to develop an online community.
It can be an extremely powerful resource and extremely powerful tool to extend and enhance the mission of your group.
But it doesn’t go without an important amount of effort and dedication to make sure that the community thrives,
and the community can deliver to those participating in it, the value that they are coming to it for.
It is important to have very clear guidelines, very clear rules if you may,
for participants in the community so that if and when, it probably should be said, when
crisis arises, there can be elements to hang yourself from, or resort to, in order to resolve the conflict.
This doesn’t mean that you will be able to document every possible situation there may be,
so it helps to have guidelines stated in a way that is general enough,
to give you room to work as an online community leader in situations that merit it.