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MARGARET: I actually didn’t even know where to start with having to do extensions. I’ve
never looked at it before this and they were able to go through with me step by step from
the start to the end, what we needed to do and then, basically they just did everything
>> SHIRLEY: There’s so many little things that we weren’t aware of when it came to
building and sub-dividing and council requirements. 2build was able to take care of all those
little details for us, just to enable the whole process to go smoothly.
>> MATTHEW: They also did the renovation sides of things, extensions I noticed on their website
that they did that sort of thing and they had some pretty good looking results from
projects that they’d done that weren’t new builds.
>> IAN: I’d say the prices that 2build seem to be able to get, I looked at using other
tradesmen or the like who are my friends and they just couldn’t compete.
>> JOYCE: We’d done bed and breakfast for 15 years previously and we knew what we wanted.
2build helped us to put it down on paper. It was a lot more complicated than most houses
would have been and because we were pretty fussy, fortunately 2build was fussy too.
>> MATTHEW: Yes, 2build were aware of the fact that we were going to be needing to use
the house while the development was underway. They catered for that by screwing off that
area from the rest of the house and we were quite capable of utilizing the house.
>> JOYCE: We had a couple of things that came up while we were building that we could see
weren’t going to work and we could just change them, it was no problem at all, it
just worked really great.
>> IAN: They are professional in what they do. They are also incredibly courteous and
helpful, all their staff are. You are made to feel welcome on site and they take the
time out to explain what was happening, what the next step in the process was and when
you could expect things to be done by, which was fantastic.
>> SHIRLEY: You really feel like you’re being treated as part of the family, you just
felt like you were really part of the team and you were working as a team.
>> GREG: You felt like you actually mattered, ae? They actually cared about what we were
doing rather than just being a number.
>> IAN: They do the plans, they do the project management, they provide all the subcontractors
so you’re just dealing with one person and if you’re busy in your day job, like most
people are, it means you just make one phone call and you get one response, which is great.
>> MARGARET: I didn’t have to run around and do any permits or anything like that,
they did them all. And they actually went down to the council to be able to try and
push it for it to be able to go faster.
>> JOYCE: The results are exactly what we want, people come into the house and they
say, “Wow!” It’s all that we could dream of, everything’s turned out really great.
>> MATTHEW: We’ve got two very nice offices upstairs, a very useable area, nice and bright
and airy and of a good quality finish. And, yeah, we’re very happy with it.
>> SHIRLEY: We love our house!
>> GREG: Yeah, it’s awesome!
>> SHIRLEY: We love living here. It works beautifully, we love sitting out on our deck
in the summer when it’s sunny and warm and having a glass of wine, having a barbeque...
>> GREG: ...Shooting rabbits (laughs)
>> MATTHEW: We were certainly happy with how our project went and the fact that we didn’t
have to worry about any problems.
>> SHIRLEY: For us the building process went extremely smoothly and I’m sure that 2build
played a huge part in making sure for us it was a great experience.
>> MARGARET: Well, they treated me really well. They kept me up to date through the
whole process and everything, and I think that they’d be ones that would be highly
recommended by myself.
>> JOYCE: I definitely recommend 2build! In fact, I have. I’ve already sent two or three
people to 2build and been completely happy.
>> IAN: I’ve already used them again on another small job and I just think their service,
their commitment to quality is outstanding.