Tip:
Highlight text to annotate it
X
Tourism in Portugal represents more than 11% of the GDP.
I think it's good to mention these numbers,
and it's growing... and technology is the big enabler.
Turismo de Portugal is a public agency, but it doesn't need to be slow.
It needs to be agile, it needs to be the leader of this discussion:
how IT is transforming the world and very fast...
and OutSystems delivers at the speed that we need.
We had a lot of legacy systems, because we are a merger of four previous public agencies,
but those legacy systems were hard to manage, they had high management costs.
We tried to - in parallel with the company merger - address all the systems that we needed from scratch,
developing them with the OutSystems Platform to meet all the business goals of the merger.
I think that the merger was successful because of the technology.
We implemented an ITIL solution to manage our service desk,
we implemented 3 ITIL processes with this platform
that had only the functionality that we needed.
Our business goals were A, B and C,
and the Platform and the solution developed hit those goals,
with great success in a very short time, with less money than buying a package
with lots of functionality that our technicians wouldn’t use.
We developed a lot of projects asides the ITIL project.
We developed a School Management solution, to manage our 16 hospitality and tourism schools.
We did another big project to manage our internal bank...
And we developed a system to manage the licensing of hotels, restaurants and camping.
The plans for the future are some sort of consolidation of the projects that we did...
because we have grown... We need to adapt, and this Platform adapts very well.
The agility to address business needs as soon as they appear. Change is the only constant,
as we know, as Darwin knew...
We did 10 applications with OutSystems very quickly, in just one year, and then we need to consolidate,
and to improve those systems. I just don't know what the business is going to ask me tomorrow,
but I need to fulfill that need and OutSystems is going to be the Platform to do that, the right platform.
After proving itself, it is very easy to do a lot of projects using this great platform,
because it's agile - it delivers, it's not a promise.
It's like a soccer team: I'm winning, so don't touch the team - let us continue doing this great job,
with great people from OutSystems, from all the partners, and of course my team,
that I would like to mention - and thank - all of them.