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I think the staff members are friendly,
and they're interested in my mom and what she's going through and there have
been
some times her she's really been on an emotional roller coaster since being
here. This is a big transition and I know there are times where
you know she's been upset and sad about that and I feel like
that staff has been there.
She's had people come in and they'll sit down and just brought with her for a
little bit and talk with her and she loves to tell stories
Being heard, i think is important
for all people and I think sometimes the elderly feel like no one listens to them
and I feel like the staff here does take the time to listen to
what they're saying and to respond to them in a positive way
and encourage them
and