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As of the making of this video, the Federal Trade Commission in the United States is launching
an international crackdown on these tech support calls claiming to be from Microsoft Tech Support.
And possibly, similar scam calls like that. You may have gotten one of those calls sounding
like they’re coming from Microsoft, but they’re not, and people sounding like they’re
from India. That does ring a bell, because these calls
might be originated from there. In this Los Angeles Times article, here’s
a screenshot, from the FTC on what the scammer was actually saying to the “caller” – an
investigator from the FTC, about having to fix your computer, and claiming they detected
a problem with your computer, and want to get your computer running smooth again.
So the scammers claim they detected a problem and want to fix it.
Well, according to Microsoft, they will not allow such phone calls to be made.
So, I guess Microsoft is taking a huge notice on the issue.
Let’s go to the video about these scammers. This is the video between the scammer and
the FTC investigator, and listen to what the scammer sound like when he confronted the
“caller” – the FTC investigator. Let’s go to the video right now.
Scammer: Okay. So what you need to do, you need to scroll down the page very slowly,
very carefully from your end, and you need to scroll it down, and tell me if you can
see anything else other than the blue color information over there or not. And if you
see anything else over there, let me know then and there, okay?
Investigator: Okay, hold on, I’m doing that, let me go through ---
Scammer: Be very careful, all right? Investigator: Umm, let’s see. Oops, hold
on. Scammer: Uh-huh.
Investigator: Umm, I see something that says warning and something that says error.
Scammer: Jesus, did you say some warning? Investigator: Yeah, it says ---
Scammer: Hello? Investigator: Yeah, it says warning. Is that
--- Scammer: My good luck, it would by humble
request to you, please do not try to click on any of them, okay?
Investigator: Okay. Scammer: And it would be my request to you
that you keep your mouse away from them because that’s of the malicious online infections
I was speaking about, okay? Investigator: Okay.
Scammer: And once you click on any of them, your computer might even stop responding at
any point of time. So be very careful, okay? Investigator: Okay, I’m – I’m not touching
the mouse. Scammer: As you have already seen them –
Investigator: And what? Scammer: As you have already seen them, this
means that your computer is also one of those computers which have been badly infected with
those online infections, okay?
And notice how the scammer panics when the FTC investigator mentions the errors on the
PC And of course, Microsoft would never allow
its people to make such calls. If you do get a call like that, go to the
Do Not Call website Type in donotcall.gov, and file a complaint
on these people to the FTC.