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I came here about a year ago and I have profound hearing loss in one ear and surgery in another
ear but had lost some hearing there. It had gone to the point that it was affecting work.
And, being able to understand people in meetings and it was affecting kind of social situations
like at parties where it�s getting very hard to understand what people are saying.
Actually, I considered going back and getting surgery again. And I discovered that hearing
aids might work just as well so I thought that I would try that out for a while. When
I came here, Margaret was fantastic. We tried some hearing aids and I immediately could
tell the difference but I think one of the things that�s really useful especially in
the beginning was I can come back and keep making adjustments to the hearing aids. And,
I think that made a really big difference to me. You know, at first, I don�t think
I expected the hearing to not be natural so the hearing aids certainly helped but it wasn�t
like natural hearing. And so it took a little while to get used to that. And so being able
to come back, make adjustments, and Margaret being so patient with that, it was very helpful.
So, when I came back after a year, Margaret asked if I would be willing to try some different
hearing aids from different companies and compare them. That was a really good deal
for me. So, I guess for 4 weeks, consecutive weeks, we tried different hearing aids from
different companies. I don�t know what I was really expecting. I thought maybe one
of the companies would be, one of the hearing aids would be a lot better. But, they were
all pretty much the same. They all had plus and minuses but there was not one company
that worked, at least for me, a lot better than the Phonaks that I was already using.
It all had little difference. I ended up going back with the Phonaks. They were all very
good. So, overall, my experience at Austin Hearing Services has been very positive. And,
I would certainly recommend it to anybody.