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In 2011, Capital Caring started the pilot program TeleCaring. TeleCaring was designed
to reach out to each patient, twice daily, as an extension of the homecare our patients
already receive. It’s a really great way to connect with
families and just to check to see what they know and reinforce teaching so they feel more
confident in taking care of their loved ones. The TeleCaring nurse, an example is they ask
you how the morning was, how the night before that morning. And they want to know in his
case because he’s a diabetic, he’s hypertensive, how much was the sugar, how much was the blood
pressure, how much insulin I gave him. I’ve been talking to Barry for over a year.
His wife Lynn had an early adult onset of Alzheimer’s.
I haven’t talked to anybody in three days ‘cept my wife, my dog and my cat, and none
of them talk back. So the nurse takes a minute or five minutes, whatever it is, to help me,
you know, kind of get my head back on straight. It’s a gamechanger. This really starts to
crank up great care for people at the end of life.
The feedback has just been so amazing -- from families, from caregivers, from our staff.
And our strategic partners are noticing because we are not calling the ambulance service as
much as we used to. Because people are being coached through this journey.
Because of this overwhelming response, Capital Caring is rolling out the TeleCaring program
to all of our neighborhoods. The next chapter for Capital Caring in TeleCaring
will mean using video. I can put a physician on the video, and instead of the physician
seeing three patients in one day, they might be able to see thirteen in one morning.
In academia, distance learning has been readily used. Now what you’re seeing is health care
providers like Capital Caring starting to leverage this technology. As a matter of fact,
the way that they are leveraging it literally puts them on the leading edge.
Capital Caring’s vision is to leverage all types of technology to further our mission
to simply improve care. Some of our patients are 80 and 90 years old.
Some of them are over 100. And I can’t think of anyone more deserving, who need the cutting
edge of what's available in modern science than those folks.
A more sophisticated TeleCaring system requires more innovative technologies, which will cost
2 million dollars. We invite you to continue this journey with us to fulfill our missing
of caring and help those facing serious illness make the most of every moment they have.
It was more like family coming to help out when you have a problem, and I feel like every
one of them is part of my family.
Hello. Hello.
How are you doing? I’m doing fine.
Good. (kiss)