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Hello, I reposent you the project "Apizee" which is new and been created in january 2013
Apizee project is to develop real-time solution to provide communicatuion in form of instant messaging,
audio and video conference for websites and especially for business sites
The solution ensures the communication between the company it's customer and user.
To give a completely new entry door for buisiness.
Unity now we had phone and company website
With these solution
we have a new entry point for company that allows both to obtain information
on the company's product and contact the company personally with chat, audio and video.
It also provides solution for communication between company employees
Businesses today are increasingly fragmented geographically with teleworkers and remote sites
It becomes necessary to restore means of spontaneous communication in the business.
Our solutions for real-time communication perfectly meet the needs of companies spontaneity.
Our specialty is to go to partners who integrate this function of communication in their site or web service.
I'm going to present an illustration in the context of the ceremony.
In the example shown here, the Internet looking for information on an event and went to the site of Telecom Bretagne is co-organizer
of the event for more information the user enter in chat, chat with "Pierre" ensuring the permanently on site.
Communication begins with the chat as you already have some experience of commercial sites.
Side of the business, we have the possibility to see visits to the site in real time.
The person in charge of the reception can of course respond to requests that come to the site.
It may possibly to make contact with users.
By other side, must be taken precautions when making contact to the user to avoid error
The source of the visits is also available. In the example you can see the visits to our site from the United States.
After the exchange of words through chat, it is also important to exchange ideas with audio or video
Nothing like a video with his correspondent.
With Apizee solution, users can do a video conference with the company
without any software installation on your PC or account creation on a video service.
After the establishment of the video call,
it is also possible to switch to full screen.
There is possibility of making video call for long duration.
The new thing here is to do it from the browser without any installation
for the user and integrated into the company offer.
The video conference with several participant is available
and will evolved with the implementation of Multi point Conference bridge.
For example, to provide more accurate information on the visitor's request.
The company may wish to add an internal expert in conversation with the user.
The company may wish to add an internal expert in conversation with the user.
The solutions are accessible by any device connected to the Internet
and equipped with cameras and microphones.
The specialty of our solutions is that they fit in the companies with business applications.
We saw an example of integration with the public website of the company,
but the solutions can also be integrated into the company intranet or social network used by the company.
This helps to bring real-time communication web sites or services originally designed for data exchange.
The benefits are to humanize the relationship with customers and users by providing real time communications.
Until now we have more and more man-machine exchange. Now it puts people at the heart of Internet device.
It is a way to respect the customer by devoting time and not leaving him alone on the site.
These solutions contribute to the branding of the company.
A point that should not be overlooked.
Which is especially true with the recent events in the United States.
The solution improves the confidentiality of exchanges.
The user can choose to remain anonymous in exchange he has with the company.
The communication is designed for more security.
I suggest you create your account on http://cloud.apizee.com/ to use the service.
Subtitles by the Amara.org community