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The biggest impact Tableau has had on our organization so far is just to help us understand
the spaghetti junction of data and help us manage it, and present it in a meaningful
way.
Before Tableau we had all these different data sources, all these different Excel spreadsheets,
but now with Tableau we can bring it all together and really get a holistic view of our operations,
and really address customer issues as they come up.
We had to track our 85,000 distribution partners, independent brokers. And historically we just
had monster spreadsheets that were unmanageable, not very useful. We produced these spreadsheets
for our sales team, but, you know, they would filter and sort, but they really weren't driving
value.
So, we put Tableau on top of the -- this dataset, and really provided a very useful tool for
our sales force to look at their sales territory, see where the key brokers and distribution
partners are, and really look for opportunities.
Personally it just makes my work day more enjoyable. I love Tableau. It makes work fun.
Instead of dealing with all these, you know, data issues and Excel spreadsheets, Access
databases... Now we get to be creative. We can try to, as a super analyst try to understand
what's the best way to present this data. But where before we're talking to users of
what columns and rows do you want in your report, now we talk to users and say what
do you need to drive the business.
Every day we find another use case and we find more value, and it's really helping us
run our business more effectively, but also service our customers more effectively.