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I work with the team of two of us. Joel and myself
And those customers who have worked with me before, they know
good ol Joel!
He and I have been a team for about ten years now.
So Joel is my right-hand man
and we have a great relationship and so when a customer chooses me as their
lender they get both of us.
Joel is my gate keeper of the information, he does an awesome job
working with the customer to make sure that they're doing what they need to do
in terms of turning in their paperwork. You know,
getting a mortgage
is not a fun thing, it's like it is a necessary evil. They want house they
don't want a mortgage.
So Joel and I as a team work together to make sure that we get these
homebuyers to the finish line, and that is Joel's job- to stay on top of them and make
sure that they're trained in everything they need to do so that they get their
loan approved. And another advantage to that is that Joel's
available all the time, like I am with customers a lot. I'm on the phone or a
meeting with people
Joel is not
and he picks up his phone almost every time that someone calls so his
availability of status in explain things is immediate.