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Hi, I'm Marchelle with Elements University on behalf of Expert Village. Today I'm going
to be showing you how to do a greeting. I'm going to approach her and I'm going to shake
her hand. Hi Chelsea, thanks for coming in today! Now, you want your handshake to be
nice and firm, not too hard though cause you don't want to hurt them. But you don't want
to know that you're insincere about doing the service at all, so you need to approach
them with confidence. Shake the hand and then leave them to where your chair is or where
you're going to be preforming the service. In the next segment we're going to be learning
the right questions to ask during ask, analyze and ***.