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Lucy Arendt: Talking about love in the workplace is always
kind of an interesting question and I’m going to talk about it in three different
ways.
First, as it relates to motivation. So lots of people are familiar with Maslow’s Hierarchy
of Needs, which is five different things, starting with physiological needs and then
there’s security. And then there’s this third level, which people have often been
taught is the social level. But actually Maslow talked about it as love. And he quite literally
meant that people have a need to love and to be loved – and yes, even in the workplace.
It is a big deal and when people feel loved they are more motivated.
On a second level for a lot of people, the reason they stay where they stay, the reason
that they enjoy their job, is actually because they love their co-workers –- in a platonic
way, but those people are really important to them. It’s a big deal.
Third, is something called affective commitment, which sounds like a big deal -- but what it
really is, is when people love their company, their organization – when they feel emotionally
attached to its mission and vision. For example, the way many people feel about this University.
We know that what we do makes a difference. And so because we love this place, we stay.