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All my working life I have enjoyed building relationships, face to face, exposure with customers, because I think I’m a people person.
I have both my employer, RBS, and the customers interest at heart.
Typical day at work is; set our targets for the day, open the branch at 9.15. The part I do enjoy is working at the front desk, and serving customers and that helps me to achieve what my goals are, and that’s making people enjoy my company as well.
Working in branch fits in with my ideal working life, as a team we excel at achieving targets that are set. We all work together to get the best for RBS.
Working for RBS is self-fulfilling, and very rewarding at the end of the day.
I set out to work at the branch and be as flexible as possible in fitting in with their requirements. I do have a certain amount of flexibility in the hours I work. I get out often and do quite a lot of walking, it gives you time just to think about life, and how much I enjoy living in this area. No day can be the same, no season is the same, the countryside changes from one month to another.
Walking with Oscar is very rewarding, he is a man’s best friend, there is no doubt about it.
My Name is Raymond Zurbriggen, and I am a Customer Service Officer, based in Haddington branch.