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>>MAN (V/O): Thank goodness that I don't have to do any spring cleaning!! Phew!! (Laughs)
It's easier to read this!
>>HARTNELL: My name is Paul Hartnell from St John Ambulance, and I run the St John Mens
Club. The club is predominantly for men, because of the clinical reasons why men actually deteriorate
more quickly than woman psychologically.
>>MAN: I do remember feeling exhausted at the end of it all, but it was a good kind
of exhaustion (laughs!) though I was pleased to know that the job was over for another
year.
>>HARTNELL: One of the things we do is to keep structure and routine because when men
actually retire they lose a lot of their structure and routine, now part of this is using a tool
called the Weekly Sparkle, where men can actually go through this in a group. We read it and
we ask them for comments. It helps them to interact with each other.
>>MAN: (Shouts) Come on!! Speak up (laughs!) Don't let them get away with it!!
>>JOYCE: It's the highlight of my husbands week, coming along to this, he never ever
hesitates about wanting to get up to come here. He comes back in such a great mood,
and I think it's the stimulation of being around other men.
>>HARTNELL: You can see at the end of a Sparkle session, how people become involved, they
get to take a copy of this away so they can review it in the week, bearing in mind that
a lot of these men have memory problems, this is an invaluable way of actually presenting
it, and enabling them to keep their cognotive functions going.
>>JOYCE: And being here today and actually witnessing him, I see the side of my husband
that I used to know years ago whereas at home he's much quieter and more withdrawn.
>>HARTNELL: We take in men with early stages dementia, mental illness, bereavement, this
is a really good way of actually keeping them involved, and keeping their cognotive abilities
going.
>>JOYCE: It's been a good thing to know about, he's really, really enjoyed it every moment
he spends here.
**** >>BROWN (V/O): She thrives in what she's doing,
she's got a great personality, she's a very caring person. You don't have to tell her
anything, in fact all she normally does is tell me to sit down and have a rest! (laughs)
>>SCRIVENER: We provide care at home for people with all sorts of conditions, elderly people
and people with a disability, caring for them in their own home. But when I heard Alison's
story, it was so heartwarming, that it really touched me.
>>WALLIS: I go into people's homes and generally hope to make lives easier, not for the patient
but also for their partners.
>>INTERVIEWER: What do you do for Mr Brown's wife?
>>WALLIS: I take her to the cafe, along with another client of mine, who is also suffering
with Alzheimers and lives on her own. They have got friendly through the Alzheimers Singing
Group at the Fitzwilliam Centre, and since when they enjoy each others company and we
arrange on a weekly basis that we'd meet up in the tea rooms in Beaconsfield.
>>SCRIVENER: I thought that these Dignity in Care Awards were a great opportunity, not
just to reward Alison for doing a brilliant job, but also to tell the public really that
actually there are loads of really good examples of care.
>>WALLIS: Dorothy goes to the Browns for tea, and Mr Brown will buy Mrs Rollins flowers!
It's just become really nice and they've become great friends.
>>SCRIVENER: Enabling these two women to meet together, once a week to have a cup of tea,
to get dressed up, put their lipstick on, you can't get any more dignified than that!
>>BROWN: We've been married for sixty-three years, without Alison it wouldn't be very
comfortable.
**** >>DRY: I'm Debbie Dry and I'm the manager
of Windsor Lodge Care Home and this is Janet a member of staff. One of the nominations
is for Best Champion, but as a team, we actually looked at Dignity in Care over the last year.
We looked at the current evidence of Dignity out there, so we wrote about best practise
and had it on our best practise noticeboard and looked at the research that was available.
With our Dignity Champion we completed an auditing tool and looked at what we were doing
well in care and actually what we could develop.
>>JANET: We've all signed up to the Dignity Code, they're all individuals, they all need
something different and making sure that those needs are met, that there's privacy, knocking
on people's doors, making sure that we smile when we come in, and speak to people, don't
just walk straight past their rooms. Make them feel at home and feel wanted.
>>DRY: A year ago I would've said that of course we looked at Dignity and it was very
important in care and there were ripples of dignity in all aspects of care. What this
has made us do as a team, is number one, work together for the same goals and also try and
infiltrate it and encompass it in everything we do in the home. And rather than being just
from our perspective as carers, is to look at it from the residents perspective, what
do they want, give them a voice in what we do.
>>INTERVIEWER: What changes have you seen in the residents over the last twelve months?
>>DRY: They are more engaged and at a level that's comfortable to them. Some would prefer
one to one, some would prefer more social engagements and from the role of key carers,
every month, each key worker sits down with their resident and finds out their perspective,
how they feel and how we've all changed in the home, what's been good to them and what
else can we look at to further develop things.