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Herbalife’s scientific leadership is made up of experts in the fields on nutrition and
health from around the world. Dr. David Heber and world class scientists conduct research
and help guide the development of Herbalife products. Herbalife works with the top talent
in the nutrition industry and today you’re going to hear from the people in our organization
who are responsible for helping ensure that our products are indeed the best in the industry.
Dr. David Heber: Right now there’s a global crisis, there are more overweight and obese
people in the world than ever before. What is not so obvious is that many of these overweight
people are not getting the nutrients they need. So how does Herbalife address the current
crisis? Well at the Herbalife Nutrition Institute we advocated integrated whole body approach
to nutrition and wellness. Herbalife develops integrated products with this whole body approach
to nutrition in mind. So all Herbalife products can be used together safely and provide balanced
nutrition for the entire body. Herbalife products are based on the tried and true. The product
development team starts with the basics of good nutrition and ingredients that provide
the right balance of protein, fiber, healthy fats, complex carbohydrates, and other macro
and micronutrients. Herbalife doesn’t just jump on new fads and trends, each ingredient
used in Herbalife products must be substantiated and backed by significant scientific research
and literature and Herbalife continues to test these ingredients to verify efficacy,
purity, and stability. That’s how you know that what’s in the bottle is good for you.
Narrator: Many Herbalife products are classified as food products and others as supplements
depending on local laws in each market. Dr. Bill Frankos, our Senior Vice President of
Global Product Science, Safety, and Compliance, helps ensure that we meet or exceed regulatory
guidelines for our products around the world. Dr. Frankos is an expert in our industry,
he worked at the US Food And Drug Administration for 15 years and was responsible for developing
and writing most of the guidelines effecting dietary supplement companies today.
Dr. Bill Frankos: The US dietary supplement, health, and education act was passed in 1994.
This was an effort to establish comprehensive regulation of dietary supplement products.
Since 1994, government agencies have been tightening regulations of pharmaceutical and
dietary supplement companies and in 2007, the United States implemented the dietary
supplement Current Good Manufacturing Practice also known as cGMP Regulations. Because the
United States has the most stringent dietary supplement, cGMP Regulations in the world,
Herbalife manufactures all products to that standard.
Narrator: Because of these standards, we can assure consumers that the ingredients listed
on the label really are in the product and nothing else. With cGMPs consumers can be
confident that the products they’re buying are safe for consumption.
Dr. Bill Frankos: To satisfy the cGMP criteria, Herbalife confirms the identity of all ingredients
and verifies that they are safe before they are added to any product. We also ensure that
the level of ingredients provide the benefits stated on the label.
Narrator: Nearly 150 botanical ingredients are used in Herbalife products. Because of
Herbalife’s high quality standards, it can take up to a year and a half to screen potential
ingredient suppliers. We provide suppliers with ingredient specifications and test numerous
samples before deciding whether to make a supplier part of the Herbalife family. Once
a reliable ingredient supplier is identified in process testing guarantees that every product
always meets cGMP standards. Gary Swanson: With in process testing we guarantee
that purity and potency of an ingredient from the time is comes from the fields through
manufacturing, packaging, and distribution. We make sure the levels of vitamins and minerals
meet our label claims and we rigorously test for yeast, mold, bacterial obscurity, and
environmental contaminant. Narrator: New Herbalife products also undergo
moths of stability testing before they are released to the market. One of the reasons
we do this is to determine the appropriate shelf life of the new product. During stability
testing samples are kept in chambers that are calibrated to match 5 distinct climate
zones that are also tested several times throughout the evaluation period to ensure the product
meet label claims and remain safe for consumption. Gary Swanson: Products stability means that
our product will remain suitable for consumption. Look and taste as it should and provide the
stated benefits for its entire shelf life no matter which of the 5 climate zones we
ship the product to. Narrator: After manufacturing Herbalife also
monitors the environment that finished products are exposed to while in care of the company.
Gary Swanson: Herbalife has invested heavily in a state of the art temperature monitoring
program that surveys the environment where the products are stored and held for distribution.
We also monitor products during shipping using data loggers. These devices record up to 4,000
points of climate data. This data in turn helps us determine the right shipping method
to use so we can guarantee that our product’s quality is not compromised when they are sold
to consumers. Narrator: Our commitment to product safety
and quality doesn’t end there. Dr. Bill Frankos: We also have a state of
the art post market surveillance system Herbalife to monitor any reports about the quality of
our products or health effects that may result from using our products. Until recently, this
sophisticated system was never used by a dietary supplement company. Herbalife is bringing
a whole new level of safety monitor for the industry and is raising the standard of excellence
for the entire dietary supplement industry. Michael O. Johnson: So now that you know that
what’s in the bottle is good for you and that what’s on the label is in the bottle,
you’re probably wonder “How do we know where our ingredients came from?”. Well
as you can see, we’ve been there. Whether it’s the tea fields in Hunan China, the
Aloe fields in Mexico, or the Soy Bean fields in central Illinois. We know where our ingredients
come from and how their cultivated, harvest, and processed into the raw materials used
in our Herbalife products. It all comes down to strategic sourcing in our seed to feed
initiative. This strategy is going to help make Herbalife stronger, more competitive
than ever before. In the coming years we will continue to invest in company owned facilities
like our Botanical Extraction Facility in Changsha Hunan China and our manufacturing
facilities in Lake Forest California and Sujo China. Are the ingredients in the product
good for me? Are these science proven products? Yes! You bet they are! Are the ingredients
listed on the label really in this package? You can be guaranteed. And finally do you
know where these ingredients came from? You bettcha! Now you have all the facts and can
answer these questions with the same confidence I have in the quality of our products. Herbalife
is simply the best and this is the best time ever to be part of Herbalife.