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♪ [music playing--no dialogue] ♪♪.
I actually got my first taste of the real world at my internship.
You were left to do whatever you had to do.
If you were assigned a project, there was nobody standing over
your shoulder saying, "Make sure this is done by this date" and
all these kind of things.
They kind of cut you loose and you had to work on
whatever you could.
I was able to work in the tax department.
And I did a lot of different tasks such as I worked on
our federal consolidated returns, state taxes because
we had a lot of different plants all over the US,
and also international taxes.
Well, I learned people skills.
I mean, you're dealing with people all the time on the
phone, meet new people on sales calls, people in
the park, customer service.
I was taught some sales tactics, managing skills.
I saw the day-to-day operations of actually
how the team was run.
I tried to shadow the director of operations
as much as I could.
What I learned in my internship--
most of all, time management.
When I first got there, I was probably assigned
six different projects.
I ended up getting three of them done and had enough for
the other three to kind of pass on to someone else.
But I found myself working on a different project every hour of
the day that I was there, so sometimes it was really hectic,
but I learned to manage my time pretty well.
I worked in the same floor as the CEO.
I knew him on a first-name basis.
I saw the CEO many times, very powerful people, and
it was just very professional.
I worked in the financial accounting area of the business.
There we learned customer service expectations.
Enterprise is very huge with customer service--if you've
rented from Enterprise before, you would definitely know that.
We have what is called the Enterprise Service Quality
Index, and everything, basically everything that we do making
sure that the customer is completely satisfied at every
point of the rental process.
State Farm is all about structure.
And the way they're set up, I was a technical analyst
within the systems department within systems technology
within enterprise content management systems
within web content services, and I was a
web content management person.
I'm a management major, but if I decided that that's what
I didn't want to do from this internship, I could
change my mind.
But I learned from the internship that's what
I wanted to do.
So now what?
Well, I have a job lined up with the Casper Ghosts when
I graduate in January, you know, they do want me back.
Ultimately, I'd love to get a job with the Chicago Cubs.
You know, Kevin said baseball is a small world and he knows
enough people he's going to be able to hook me up with a job,
and that's just going to be great.
So I'm going to try and get a job with
one of the Cubs affiliates.
♪ [music playing--no dialogue] ♪♪.