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*Music*
*Music*
Hi, I'm Mark and I'm a youth worker. The young people I work with often have a
number of different practitioners working with them.
When I'm working with a child it is helpful to have a view of this
team around the child, so we can coordinate our support and keep them safe.
It can take a long time to gather this information
and build up a full picture about who else is working with a child.
And sometimes people get missed, which can impact the support a child receives.
This is where Patchwork really helps me.
It's a simple multi-agency web app that allows practitioners across a range of organisations
to quickly access contact details of other frontline staff
working with their clients. It's really easy to use.
I simple have to register that I am working with the client and it adds them to my client list.
And if I click through to their record, I can see the other agencies
and practitioners working with them.
I can see their contact details, which means I can call them easily.
If I know that somebody is working with the client, then patchwork allows me to
invite them to be part of the team.
And if I know somebody stop working with them then they can just be removed.
I just update my profile if I change my mobile contact details.
and everyone can see the latest information. All the changes are tracked
on the activity feed, so it is easy for
everybody to see exactly what's going on with a case.
if I feel that a child needs some extra attention
then I can signal this on Patchwork.
This becomes visible to all other practitioners in my client's team.
I can see where others have also raised concern about any of my clients
and I can follow up with a phone call if necessary. When we know the whole team
working with the client, we can work together more effectively.
So that's Patchwork
a better way for me to connect with other professionals and clients.