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Minnesota. The heart of the country. Here we call soda "pop" and decorate sugar skulls for our ofrendas.
And we like to know that our families, friends and neighbors can find
affordable health insurance coverage. That's where I come in. They call me The Assister.
ROMEO: Oh, hey there! ASSISTER: Oh, wow! If it isn't Romeo! How are you?
ROMEO: Good! Um, I've been meaning to ask you. So many people depend on you for their health insurance coverage. Does that ever get lonely?
ASSISTER: Oh goodness no! I'm not the only Assister. ROMEO: Wait, so you're not the only one?
ASSISTER: Nope, we're at organizations, counties, hospitals, clinics. We are everywhere and we're all Assisters!
ROMEO: You're all sisters? ASSISTER: No.
ROMEO: Oh! You're Assisters, not sisters. Right. So, there's others like you, like The Agents of Shield!
ASSISTER: No, just regular Minnesotans, trained and certified by MNsure.org to help. Including some who speak Spanish, Somali, Hmong, and lots of other languages.
ROMEO: Okay, so what you're saying is, "In a world where everyone is required to have health insurance..."
"but sometimes it can be confusing, there's nothing Assisters can't do!"
ASSISTER: Well, not exactly. There are different kinds of Assisters.
Navigators and Certified Application Counselors can help a lot, but there is one thing they can't do.
They can't give you advice on which health insurance plan you should use. That's where insurance brokers come in.
ROMEO: Oh, so it's like, "Working in the shadows, Assisters will help you with your insurance!"
ASSISTER: I can assure you no one is undercover. MNsure's Contact Center and website
can lead you to us and you can also learn more about MNsure.
ROMEO: Oh, so, "In a world....On the World Wide Web, they can help you find..." ASSISTER: Thousands of Minnesotans who are ready to help you use MNsure!"
ROMEO: Wow, you know. I can honestly say, out of of all the Assisters, you are definitely my favorite one.
ASSISTER: Oh! If you like me, you should meet my sister's Assister.