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****Ringing tone****
Ailsa Marie-Taylor: Hello TV Licensing how can I help?
Wayne Kerr: Hiya there, I'm er... interested in applying for er... an enquiry officers'...
...job you've got advertised.
Ailsa Marie-Taylor: Yes, yes er...I can send you out an application form this afternoon...
...if that's alright?
Wayne Kerr: Okey-dokey that's fine that.
Ailsa Marie-Taylor: Can I take your e-mail?
Wayne Kerr: Err... you can yes.
Ailsa Marie-Taylor: Yes can I take your e-mail address?
Wayne Kerr: Sure, it's err.... ***address edited out***
Ailsa Marie-Taylor: At hotmail
Wayne Kerr: .co.uk
Ailsa Marie-Taylor: .co.uk, Brilliant, I'll send it out to you now.
Wayne Kerr: I've just got a couple of questions regarding er... the job if you don't mind?
...Errr....
Ailsa Marie-Taylor: Yeah, no problem.
Wayne Kerr: I've looked into it, is it basically err... the, err.. TV Licence inspectors...
...then that go round....
Ailsa Marie-Taylor: It is yeah.
Wayne Kerr:...Yeah, catching evaders, right?
Ailsa Marie-Taylor: Yeah.
Wayne Kerr: Do I have my own patch at all is the addresses local?
Ailsa Marie-Taylor: Yeah, yeah, you cover a 25 mile radius from your home address.
Wayke Kerr: Okey-dokey, right. Okay, er....
Wayne Kerr: And erm, well, is it your own unique patch, or are there other err... enquiry...
...officers, within that?
Ailsa Marie-Taylor: Erm, there may be a cross-over, erm, between you and somebody else, but it's...
...very rare that that will effect you.
Ailsa Marie-Taylor: Erm... we try to stick you in your own patch, err.... you know so...
...there's not confusion between too many officers going to too many addresses, etc.
Wayne Kerr: Ahh right okay, that's great.
Wayne Kerr: And what's the basic salary at all? It says salary and uncapped commission?
Ailsa Marie-Taylor: Yeah, the basic is 14 [£14,000 per year].
Wayne Kerr: Okay.
Ailsa Marie-Taylor: Erm and the average is probably 24 [£24,000 per year] with your commission.
Wayke Kerr: Ahh, right okay.
Wayne Kerr: is there a commission structure at all?
Ailsa Marie-Taylor: There is yeah, there is yeah.
Ailsa Marie-Taylor: Erm, it depends on your sales. If you err, if you only manage to get...
...the customer onto err, a weekly payment scheme then your commission is.....quite small.
Wayne Kerr: Ah-ha.
Ailsa Marie-Taylor: If you manage to get full payment out of them, or erm, get them onto...
...a direct debit system, erm, your commission increases.
Wayne-Kerr: Right, okay, erm up to what, erm....do you know that at all? Roughly?
Ailsa Marie-Taylor: I'm err...not too sure actually. I think the most is 18 [pounds]...
...erm and thats I think if you get full payment off them.
Wayne Kerr: Right okay.
Ailsa Marie-Taylor: Over a weekly payment
Wayne Kerr: Right, okey-dokey, erm... and err..... obviously I've done just a bit of...
...research into it...
...there's err enquiry officers, and err enforcement officers, is there any difference at all?
Ailsa Marie-Taylor: Noooo, nooo, no difference.
Wayne Kerr: No difference at all.
Ailsa Marie-Taylor: They just like to keep the name.
Wayne Kerr: Okay, and will I take it that I'll be reporting to erm.. a manager at...
or something like that?
Ailsa Marie-Taylor: There's is an area manager yeah, that covers, erm....each....er...
...it's not a county area more err a town area, er....and you can report to them, er...
...as much as you like.
Wayne Kerr: Right, okay. And it's er...flexible, er....completely flexible as well?
Ailsa Marie-Taylor: Yep, completely flexible working hours. Yeah.
Wayne Kerr: Okay and that's great that, and what's your name sorry?
Ailsa Marie-Taylor: It's Ailsa.
Wayne Kerr: Ailsa?
Ailsa Marie-Taylor: Yep.
Wayne Kerr: Yep, right okay, thank you very much Ailsa. It's much appreciated.
Ailsa Marie-Taylor: No problem, alright.
Wayne Kerr: Thank you very much, bye.
Ailsa Marie-Taylor: Thanks for your call.
Wayne Kerr: Cheers, bye, bye, bye, bye.