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Haarlem is a very old city, it´s almost 800 years old. The layout of Haarlem isn´t made
for the cars and the traffic of nowadays.
We have on strategic positions several parking garages and we can store 3,500 cars inside.
With SKIDATA we checked out what are the possibilities to have a nice management and a very high
standard of service levels. One of those is "pay by the minute" and another is recognition
of license plates -- so you can drive in and drive out and the payment is just for the
time you´ve been in the garage.
The service levels and the maintenance levels that we want to give to the customer
but also for ourselves, to be in control of the complete process -- that´s the main reason why we
chose and we found the SKIDATA solutions for the web-based control room.
In our control room we have just one person in the front office. He can manage all the
working flow management and the service levels and the escalation models for the operation fields.
We are very proud that we did it and we did it with our partner -- our partner SKIDATA.