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If the ATM is part of a Wells Fargo store, please visit the store for help.
Or you can call 1-800-TO-WELLS to report any issues or if the machine needs servicing.
This phone number is also printed on the back of your ATM or debit card.
Be sure to note the location as well as a description of the issue. You can also send
this information to us via Twitter or Facebook. A banker, our website or our mobile apps can
help you find another ATM close by. Or, you can send a text to the Wells Fargo
short code "93-557" to receive a list of the nearest ATM locations on your mobile device.
In the body of the text, just type "ATM" and the zip code (or the city and state you are
in).
There are no fees to use text banking or our apps, but please check with your wireless
provider about carrier and web access charges.
For your convenience, I have included the contact information I just gave you at the
end of the video.
Thanks and let us know if you have any other questions.