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And interestingly enough what we are going to focus on today is not as much about changing
the other person and how they may act to our feedback, we are going to look out at what
is it that what we may be doing that we are not even conscious of when we have these types
of conversations that get us into trouble, that create that frustration, create that
anger, that resentment because what typically happens, we go in with an agenda, we give
feedback, we give coaching, we expect them to change and when they don't, who do we tend
to blame? Them! Their existence, their defensive. No wonder nobody can work with them. And that's
what we want to look at is not as much about them is what is it that we may be doing, again
not even conscious of, that might get us into trouble with these types of conversations?