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Since we introduced biometric readers
and customer monitors in our branches,
our customers have shown great interest
in the new ways to confirm their identity.
They are very happy to have their profile collected,
which involves putting their finger on the reader three times.
I'm convinced that this technology
will be widely used by our customers.
There can be absolutely no doubt that the new technology
will improve customer identity verification.
Identity is confirmed quickly and easily
and guarantees privacy protection and correct identity verification .
Our customers mainly point to security
and convenience of service, because you don't have to remember any codes
or carry identification documents with you.
These aspects give customers a very positive experience
when using services in our bank.
In regard to HITACHI, this project is of key importance.
This is our largest project in Poland,
and one of the two largest in Europe
and it has already proven to be a success;
as we can see, other banks in Poland and Europe
have either already started introducing biometrics
or want to introduce them in the near future.