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Hi there, it's Chris Hamilton here with Sales Tip A Day, www.SalesTIpADay.com
and I have john Leishman, who is President of Geeks On The Way
with us today and we're talking to john about live monitored chat on his website
and he has recently just put the live monitored Chat on his website and John
thanks for being here but uh... first question for you would be uh... what
kind of results have you seen?
Well, the results have been pretty amazing we're
generating an extra ten to fifteen percent increase in revenue on a daily
basis because of the live chat directly attributable to the
live chat
and even better
these are actually sales not just qualified leads, They are actually sales
So what you are saying is you are getting more
sales leads, but you are getting more qualified sales leads and more qualified sales
out of this. Absolutely.
And it is, uh,
relatively... unobtrusive, I mean, basically you're just being given the sales leads
to your uh... to to your organization is that correct
uh... That's correct. I mean it's a
proactive chat solution on our website so we're actually able to engage our visitors which
is the key as opposed to being a regular website's passive so there's no interaction
between my staff and
the visitors to the website. Now we actually have a proactive engagement
between
my staff and the potential visitors on our website that's the
difference
Excellent. Well John, thank you very much for uh... for being here and sharing that
information with us today.